Ratings based on 954 Verified Reviews

3.9 out of 5
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 10 Jun 2024
There was to much homeless around, it was only one elevator functioning for 17 floors it delays a lot, and escalators were sting to urine like a public parking, definitely NOT RECOMETO PRICED FOR A POOR QUALITY IN GENERAL
5 out of 5
by A verified traveler from Seattle

Posted 9 Jun 2024
Homeless people all around the surrounding blocks - hard to walk places when you have to navigate open drug use, filth and people strung out.
1 out of 5
by A verified traveler

Posted 8 Jun 2024
DO NOT STAY HERE!! Homeless people and drug addicts everywhere in this area as well as a 6 block or more radius. Streets/sidewalks are absolutely filthy! Tried to get out of our car to check in and were confronted by several homeless people. Needless to say we were unable to check in (thank goodness) and the Hotel and Expedia would NOT refund our money..:even though we told them we felt extremely unsafe.
2 out of 5
by A verified traveler

Posted 6 Jun 2024
Such of small room
5 out of 5
by A verified traveler

Posted 4 Jun 2024
I'm satisfied
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jun 2024
5 out of 5
by A verified traveler

Posted 2 Jun 2024
We liked the convenience of the location, service and cleanliness.
3 out of 5
by A verified traveler

Posted 2 Jun 2024
The staff was very helpful during our stay but we did not have hand soap. The area outside felt very unsafe.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 May 2024
2 out of 5
by A verified traveler

Posted 28 May 2024
Honestly I wouldn’t recommend this property to others. Several guest including myself felt unsafe in the area in which this hotel is located. They overprice the VIP parking due to the large homeless population in this area (supply and demand I guess). Although this area has an attendant there’s still several homeless people sleeping within the car lot - which makes one think if the cars are even safe to be in there. It feels unsafe to be around the area at anytime of the day because of the constant watching over your backs on the homeless people. The elevators were constantly smelling like different scents. The breakfast was not pleasant- we only had breakfast here one day and it was not worth it. We had to leave earlier due to a family emergency and we weren’t able to get a refund or credit for the night that we didn’t use. I understand it’s a policy, but there should be some type or credit or compensation if it was due to something that’s out of ones control.