Ratings based on 422 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
6 May 2024 by Fenny, Hotel Management
Thank you for your feedback. We look forward to seeing you again.
by A verified traveler
Posted 2 May 2024
Not many good options around the area. Check in was not ready on time. No hot water in room in the morning.
Comment from Hotel Management
3 May 2024 by Bess, Hotel Management
Thank you for your feedback. We will address your concerns with our team. We look forward to welcoming you back again soon for a much better experience.
by A verified traveler
Posted 2 May 2024
Right across the street from Wintrust Arena, so perfect for going to Sessanta
Comment from Hotel Management
3 May 2024 by Bess, Hotel Management
Thank you for your feedback. We look forward to seeing you again
by A verified traveler
Posted 2 May 2024
Great place
Comment from Hotel Management
3 May 2024 by Bess, Hotel Management
Thank you for your feedback. We look forward to seeing you again
by A verified traveler
Posted 29 Apr 2024
Loved my stay at the hotel. Staff was great!
Comment from Hotel Management
30 Apr 2024 by Bess, Hotel Management
Thank you for your feedback. We look forward to seeing you again.
by A verified traveler
Posted 26 Apr 2024
👍
Comment from Hotel Management
29 Apr 2024 by Fenny, Hotel Management
Thank you for your feedback. We look forward to seeing you again.
by A verified traveler
Posted 22 Apr 2024
NO FREE PARKING. I initially booked this room because it was listed as "free parking" in expedia when I searched for a room. Turned out you had to pay for the parking lot in the back or pay for valet. All street parking situations outside had a limit of 6 hours of parking. I stayed at the Home2Suites and it was nice! There's options to wash your dishes and even cook something if you ask for a portable stove top to be brought to your room. They didnt have hand soap for the bathroom but that was fixed by the front desk.
Comment from Hotel Management
22 Apr 2024 by Fenny, Hotel Management
Thank you for your feedback. We look forward to seeing you again
by A verified traveler
Posted 20 Apr 2024
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Comment from Hotel Management
20 Apr 2024 by Fenny, Hotel Management
Thank you for your feedback. We look forward to seeing you again
by A verified traveler
Posted 7 Apr 2024
Great place
Comment from Hotel Management
8 Apr 2024 by Bess, Hotel Management
Thank you for your feedback. We look forward to seeing you again
by A verified traveler
Posted 4 Apr 2024
.
Comment from Hotel Management
4 Apr 2024 by Fenny, Hotel Management
Thank you for your feedback. We look forward to seeing you again!
