Ratings based on 234 Verified Reviews
3.2 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Avg old hotel. Shower is broken and 1 would encounter old woody smell on entrance. Heater too is way old fashioned.
by A verified traveler
Posted 6 May 2024
by A verified traveler from RENO
Posted 7 Apr 2024
No shades on windows in room I was given. No hot water.
Comment from Hotel Management
8 Apr 2024 by Trina, Hotel Management
Good day Bruce,None of the rooms have shades, only blinds.We were unaware that the water was not hot; we encourage everyone to check the room immediately and share your issues and concerns so that it will be addressed prior to you leaving our establishment. We are available 24 hours to all of our guest; If anyone has an issue with your room at any time, we encourage you to call the number provided to you at check-in. If you do not inform us of the issue, we cannot address it.
by A verified traveler
Posted 25 Mar 2024
You get what you pay for! Yes, the beds weren't the cleanest with a couple of hairs that we found in the sheets, but everything else was fine and clean. The manager was wonderful and so kind. The check in process was so easy. The heater worked well in heating our entire room too. Had a good experience!
Comment from Hotel Management
8 Apr 2024 by Trina, Hotel Management
Thank you Seran.We are always looking for feedback and suggestions.We hope to see you again soon.
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
24 Apr 2024 by Trina, Hotel Management
Thank you Mario.We hope to see you again soon.
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
24 Apr 2024 by Trina, Hotel Management
Thank you llia.We hope to see you again soon.
by A verified traveler
Posted 23 Mar 2024
Check in was very pleasant and room is very clean.
Comment from Hotel Management
8 Apr 2024 by Trina, Hotel Management
Thank you Nicki.We are always looking for feedback and suggestions.We hope to see you again soon.
by A verified traveler
Posted 11 Mar 2024
Comment from Hotel Management
8 Apr 2024 by Trina, Hotel Management
Thanks Tien Hsing.We hope to see you again soon.
by A verified traveler
Posted 25 Feb 2024
Very kind receptionist.
Comment from Hotel Management
8 Apr 2024 by Trina, Hotel Management
Good day Dustin,Thank you.We hope to see you again soon.
by A verified traveler
Posted 18 Feb 2024
Comment from Hotel Management
8 Apr 2024 by Trina, Hotel Management
Good day Maria,Thank you.We hope to see you again soon.
