Ratings based on 75 Verified Reviews
4.8 Room cleanliness
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
30 May 2024 by ZipStay, Hotel Management
Thanks you for your kind review and for being our guest!
by A verified traveler
Posted 28 May 2024
Love this place! It look just like the photos, very clean and it’s a quiet neighborhood. The kitchen is mainly to reheat and store food, not suitable for cooking. Walkable to Heavenly Ski Resort area for food and shops.
Comment from Hotel Management
29 May 2024 by Zipstay, Hotel Management
Thank you for this kind review! We are so glad that you were able to enjoy the space and the quiet location for your stay! We appreciate you being such a great guest and we hope to have you back again soon!
by A verified traveler from Short Hills
Posted 25 May 2024
It’s great hotel and area but a bit noises around
Comment from Hotel Management
25 May 2024 by ZipStay, Hotel Management
Thank you for 5 out of 5 stars! we are so happy that you enjoyed your stay and found it great! We apologize for any noise and wish you had let us know so could have;looked into it. We strive to provide a comfortable and enjoyable stay for our guests. We look forward to welcoming you back if you visit any of our Zipstay properties!
by A verified traveler
Posted 19 May 2024
The hotel is situated in a secluded part but close enough to the stateline. My wife and I stayed for only 1 night but we loved the amenities within the room, and quaintness of the property. The best thing is that communication is extremely fast with the property representatives, and you have keyless/cordless access to the units.
Comment from Hotel Management
20 May 2024 by Zipstay, Hotel Management
Thank you for your wonderful feedback. We are thrilled to hear that you and your wife loved your stay at Zipstay. It's great to know that you enjoyed our amenities and the proximity to the beach and the stateline. We appreciate your comments and look forward to welcoming you back for a longer stay next time.
by A verified traveler
Posted 18 May 2024
Great place and it offered everything we needed for our stay!
Comment from Hotel Management
19 May 2024 by Zipstay, Hotel Management
Thank you for the great review! We are so thrilled to hear that you enjoyed your stay. We loved hosting you and cannot wait to welcome you back again soon!
by A verified traveler
Posted 5 May 2024
Great stay!!
Comment from Hotel Management
6 May 2024 by ZipStay, Hotel Management
Thank you for your review, and we are thrilled to hear that your stay with us was great! You are welcome back to stay anytime at Zipstay!
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
29 Apr 2024 by ZipStay, Hotel Management
Thank you for your 5-star rating! We are thrilled that you enjoyed your stay with us and look forward to hosting you on your next trip!
by A verified traveler
Posted 24 Apr 2024
Really nice location for a visit to Lake Tahoe, really close to lakeside beach which is definitely worth a visit. Driving distance to stores and restaurants. Overall a great stay and would come back in the future!
Comment from Hotel Management
24 Apr 2024 by Zipstay, Hotel Management
Thank you for the kind review! We are so glad to hear that you enjoyed the location of the property! We hope to have you back for another great stay!
by A verified traveler
Posted 1 Apr 2024
The location is great! Easily walkable to the Heavenly gondola. The room smelled a bit musty and moldy. It seemed to be coming from the heater.
Comment from Hotel Management
1 Apr 2024 by Zipstay, Hotel Management
Thank you for your valuable feedback. We are pleased to hear that you enjoyed the convenient location, easy parking, quietness, and well-equipped kitchenette. We deeply apologize for the cleanliness issues you encountered during your stay, particularly in the bathroom and the musty smell. Your feedback is extremely important to us and we will take immediate steps to resolve these issues. We wish we would have known during your stay so we could have taken care of it for you. We hope to have the opportunity to welcome you back in the future for an improved stay.
by A verified traveler
Posted 24 Mar 2024
Beautiful space. Very cozy. Nice large bathroom and shower. Tastefully decorated. Very close to everything and walkable (gondola, restaurants, shops, casinos) really enjoyed this stay and would definitely recommend!
Comment from Hotel Management
24 Mar 2024 by Zipstay, Hotel Management
Thank you for your wonderful feedback! We're delighted to hear that you had a great stay with us at Zipstay. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Your kind words serve as an encouragement to continue providing the best possible service. We look forward to hosting you again in the future.
