Ratings based on 569 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from BLACK RIVER
Posted 30 May 2024
Convenient, comfortable, good location
Comment from Hotel Management
30 May 2024 by Simon Schlegel, Hotel Management
Hi Stewart,Thank you for your feedback! We're pleased to hear you found our location convenient and our accommodations comfortable. We hope to welcome you back soon!Kind Regards,Simon SchlegelGeneral Manager
by A verified traveler
Posted 20 May 2024
A great location as a base to explore Brisbane and surrounds. The apartment had all we needed for our 4 night stay and was only a short walk to grocery, transport and wide range of eateries.
Comment from Hotel Management
20 May 2024 by Simon Schlegel, Hotel Management
Hi Susan,Thank you for your positive feedback! We're thrilled to hear that you found our hotel's location to be excellent for exploring Brisbane and the surrounding areas. We're glad that our apartment provided everything you needed for your four-night stay and that you found it conveniently located near grocery stores, transportation, and a variety of dining options.We appreciate your review and hope to welcome you back for another great stay in the future!Kind Regards,Simon SchlegelGeneral Manager
by A verified traveler
Posted 20 May 2024
Liked its location but some things we asked for weren’t available
Comment from Hotel Management
20 May 2024 by Simon Schlegel, Hotel Management
Hi Karen,Thank you for your feedback. We're pleased to hear that you liked our hotel's location. However, we apologize if some of the items you requested were unavailable during your stay.We appreciate your input and hope to have the opportunity to welcome you back soon.Kind Regards,Simon SchlegelGeneral Manager
by A verified traveler
Posted 19 May 2024
We had a wonderful two night stay in the apartment. It was new, affordable, clean and right in the heart of South Bank. We arrived after the office was closed and had no trouble calling the number that they sent via text message the day prior, on our way in from the airport. The night attendant was there to meet us promptly. We were upgraded to a two bedroom unit, which was very spacious. We were rarely in the room though as there is so much to do around this area. There is a lovely pool area, BBQ set up, spa and gym that we didn't utilise this time. Outstanding local and real value for money.
Comment from Hotel Management
20 May 2024 by Simon Schlegel, Hotel Management
Hi Alison,Thank you for sharing your experience! We're delighted you enjoyed your stay in our new, affordable, and clean apartment in the heart of South Bank. We're glad the check-in process went smoothly and you appreciated the upgrade to a spacious two-bedroom unit. It's great to hear you enjoyed the local attractions, even if you didn't use our pool, BBQ, spa, and gym. We appreciate your feedback on the value and local amenities, and we look forward to welcoming you back soon!Kind Regards,Simon SchlegelGeneral Manager
by A verified traveler
Posted 12 May 2024
Atlas apartments are central for all manner of city activity access. Check in and out was fuss free and friendly. The room was well equiped, clean, quiet and comfortable. Would absolutely stay again. Thanks for a great stay Atlas 🙏
Comment from Hotel Management
12 May 2024 by Simon Schlegel, Hotel Management
Hi Tracy,It sounds like you had a wonderful experience at Atlas Apartments! I'm glad to hear that your check-in and check-out process went smoothly and that you found the room to be well-equipped, clean, quiet, and comfortable. It's always a pleasure to know that guests are satisfied with their stay. We appreciate your kind words. We hope to have you again for another great stay!Kind Regards,Simon SchlegelGeneral Manager
by A verified traveler from Upper Coomera
Posted 28 Apr 2024
The apartment was in a great spot very convenient the only thing that wasn’t too good was the shower the water pressure was very poor
Comment from Hotel Management
28 Apr 2024 by Simon Schlegel, Hotel Management
Hi Gregory,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed the convenient location of our apartment. We're sorry to hear about the issue with the water pressure in the shower. Your satisfaction is important to us, and we'll make sure to address this promptly to ensure a better experience for our future guests. We appreciate your valuable input and hope to welcome you back soon for an even more enjoyable stay!Kind Regards,Simon SchlegelGeneral Manager
by A verified traveler from BALACLAVA
Posted 16 Apr 2024
Easy, stylish and convenient.
Comment from Hotel Management
16 Apr 2024 by Simon Schlegel, Hotel Management
Hi Darren,Thank you for your feedback! We strive to create an environment that balances ease, style, and convenience for our guests. We're here to ensure your stay is as enjoyable as possible!Kind Regards,Simon SchlegelGeneral Manager
by A verified traveler
Posted 11 Mar 2024
Comment from Hotel Management
1 Apr 2024 by Simon Schlegel, Hotel Management
Hi Lucy,Thank you for your feedback and for rating your stay with us. We're glad to hear that you had a positive experience overall. Your feedback is invaluable to us as we strive to continuously enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Kind Regards,Simon SchlegelGeneral Manager
by A verified traveler
Posted 5 Mar 2024 on Wotif
Comment from Hotel Management
25 Mar 2024 by Simon Schlegel, Hotel Management
Hi Rebecca,Thank you for taking the time to share your feedback with us. We're glad to hear that you had an enjoyable stay overall. Your input is invaluable to us as we continually strive to enhance our services and exceed our guests' expectations. We hope to have the opportunity to welcome you back for an even better experience in the future. Safe travels!Kind Regards, Simon SchlegelGeneral Manager
by A verified traveler
Posted 15 Feb 2024
Comment from Hotel Management
17 Feb 2024 by Tanya, Hotel Management
Thank you!
