Ratings based on 327 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
One of the nicer properties I've stayed at in South Bend.
by A verified traveler
Posted 8 Jun 2024
Clean and presentable.
by A verified traveler
Posted 3 Jun 2024
Room was not ready to check in at 4pm; came back after reunion ~12am and it took a super long time to check in even though I had booked through Expedia/prepaid; no elevators (I am disabled); hotel was desolate... seemed like I was only person there; when I went to get breakfast at 9am on Sunday, there were no eggs and I was told they ran out hours ago (only hotel staff were eating). The most aggravating part is there are only super small coffee cups with no lids so had to immediately leave to get breakfast and decent coffee. Do not trust Expedia ratings!!
Comment from Hotel Management
7 Jun 2024 by AGM, Hotel Management
I'm so very sorry that your room was not ready in time. At The Clover Hotel, housekeeping tries really hard to have the rooms ready by 4pm. as far as no elevators, if you would have requested a 1st floor, or a handicap room, we would make sure to have that for you. we really hope that you give us another chance, as what you experienced is not a normal.. we changed up breakfast and now include omelettes and bacon. please feel free to reach out to the hotel, and I will be sure to make things right with you. thank you again -management
by A verified traveler
Posted 2 Jun 2024
Clean and great staff. A decent breakfast. We stayed in the offseason so the rates were great. I’m sure on a Notre Dame game day prices are different.
Overall a great hotel and close to the University.
Comment from Hotel Management
7 Jun 2024 by AGM, Hotel Management
thank you so much much for choosing The Clover Hotel, we strive to make our guest experiance unique, and special. we also added bacon and omelettes to the menu. we hope to see you again soon, and as of 6/7, the outdoor pool will be open... !! yay !! we hope you have a great day, and appreciate the feedback -management
by A verified traveler
Posted 25 May 2024
It was very clean! The staff was friendly and kind. The room was beautiful and the bed was very comfortable, including the pillows!
Comment from Hotel Management
30 May 2024 by GM, Hotel Management
We are so glad you enjoyed your stay with us. please feel free to reach out to the hotel, in regard to coming back.
by A verified traveler
Posted 23 May 2024
by A verified traveler
Posted 23 May 2024
by A verified traveler
Posted 23 May 2024
Dated facility, didn’t always have hot water. Ice machine broken, limited continental breakfast
Comment from Hotel Management
30 May 2024 by GM, Hotel Management
We are very sorry to hear we didn't meet your expectations, as we are currently undergoing a Full renovation this year, please reach out to the Hotel, we would love to make this right with you. The Clover Hotel Management !
by A verified traveler
Posted 20 May 2024
Friendly atmosphere and great staff, the Lucky Gnome bar was awesome as well.
Comment from Hotel Management
21 May 2024 by Melinda, Hotel Management
Thank you so much for completing our online review. I am very pleased to see that you were able to enjoy the Lucky Gnome bar/restaurant. I will pass your kind words on to my staff as I am sure it will be very uplifting for them. I hope you will choose to stay here with us at The Clover Hotel for any of your hospitality needs in the future.
by A verified traveler
Posted 20 May 2024
Fairly clean, bathroom and beds ok. Aircon is good but a little loud. No outdoor pool but a nice indoor pool. Gym is sparse but it’ll do. Laundry facilities good. Staff a little slow in replacing fire alarm battery so we had to change rooms. Breakfast left much to be desired. No waffles or pancakes. No bacon ever only sausage. No milk for cereal on my last day. Bananas on my first day and none the rest of the time, and only stale apples. No other fruits. No fresh oatmeal. Very sparse. Coffee, decaf coffee, and teas pretty good and available 24 hours.
Comment from Hotel Management
21 May 2024 by Melinda, Hotel Management
Thank you so much for completing our online review. I apologize that you did not enjoy your breakfast. I am not sure why the pancake system was not set up during your stay with us, but I assure you that we do offer fresh made pancakes. I hope you will give us another chance when you are in the South Bend/Mishawaka area to provide you with the exceptional service that you expect.
