Ratings based on 460 Verified Reviews
1.8 Room cleanliness
2.6 Service & staff
1.9 Room comfort
1.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
Parking lot in need of serious repairs
Comment from Hotel Management
4 Jun 2024 by Ammy, Hotel Management
Hi, David! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim
by A verified traveler
Posted 2 May 2024
Suited my needs
Comment from Hotel Management
4 May 2024 by Ammy, Hotel Management
Hi, Michael! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.
by A verified traveler
Posted 28 Apr 2024
Roaches mice and bed bugs
Comment from Hotel Management
3 Jun 2024 by Eva, Hotel Management
We are sorry to hear about your experience, Corey! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Eva
by A verified traveler
Posted 21 Apr 2024
Bed bugs I was up all night getting bit by bed bugs try to explain and let their maintenance know and they all thought it was a joke disgusting disgusting disgusting I am completely beside myself how people can allow this to happen
Comment from Hotel Management
29 May 2024 by Tim, Hotel Management
Hi, William! We are very sorry that you have had an uncomfortable experience with us. Cleanliness is something about which we are particular and can not compromise, of course, we never want our visitors to face these problems. Thank you for raising this problem, and be assured that we will take this up and address it immediately. In case something else, please contact us. Regards, Tim
by A verified traveler
Bad does it no justice
Posted 24 Dec 2023 on HotelsHorrible does not describe it. First the picture online are not of the actual hotel. I arrived after dark and there were absolutely no lights or even a sign indicating the name of the hotel. Check in was a nightmare. They had NO keys! None! When they found 1 I took it up stairs and did not work so I had to go back down then 2 more keys that didn’t work either! Lady had to open the door with her master key. THEN she never gave me an actual working key to my room. Now the room… nasty restroom with some sort of ring on the toilet. The shower had not been scrubbed since who knows when. The shower curtain was stained with mold. Then no HOT water! By far the worst stay ever. Very deceitful pictures online. This place should not be open at all. I’m sorry but no.
Comment from Hotel Management
6 May 2024 by Ammy, Hotel Management
Hi, Ricardo! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.
by A verified traveler
Posted 19 Dec 2023 on Hotels
by A verified traveler
Not good
Posted 9 Nov 2023 on HotelsOld hotel, bad maintenance, bed was good, stained shower. Affordable, but not worth it.
by A verified traveler
Posted 8 Nov 2023
Cigarette burned sheets with paw prints. Gross,broken shower curtain. Dirty,loose toilet. Filthy mirror & air unit. I called ahead of time to ask for 1st floor room as I am disabled.Couldn't understand the man, he hung up on me twice. When checking in, no record of Expedia calling on my behalf. Young man behind counter was the only nice thing. The outside stairs where falling apart. Man was banging on doors demanding rent in the morning. I suspect he is the one who hung up on me.
by A verified traveler
Posted 27 Oct 2023
Have bugs
Comment from Hotel Management
5 Dec 2023 by Barbara, Hotel Management
Hi, Ergys! We are sorry for the unpleasant experience. Cleanliness is something that we cannot compromise with and we never want our guests to experience such issues. Thanks for highlighting this issue, request you to be assured we will be taking this up and get it fixed with immediate effect. Have a great day ahead! Regards, Barbara
by A verified traveler
Posted 22 Oct 2023 on Hotels
Comment from Hotel Management
5 Dec 2023 by Joey, Hotel Management
We are sorry for the inconvenience caused to you, Hi! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey
