Ratings based on 981 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Everything was very convenient and close to the beach. The Marlin was beautiful. Staff was very friendly and helpful, especially John Garcia.
by A verified traveler
Posted 10 Jun 2024
Great stay
by A verified traveler
Posted 10 Jun 2024
Paula, Ada, and John all helped to make our stay excellent. The bar staff we really attentive and lively!! We will definitely return to this hotel- Roy & Nadia (June 7, 2024)
by A verified traveler
Posted 10 Jun 2024
This property is a treasure. However, one of the ladies at the desk could benefit from a customer service class. I felt the dark-haired lady was a bit unprofessional upon arrival. On the other hand, the blonde-haired lady was an absolute gem—very professional and extremely helpful. Overall, the stay was great. The location is very convenient and safe, just one block from the beach. The rooms were clean and updated. I would definitely stay here again when in the Miami area.
by A verified traveler
Posted 10 Jun 2024
Everything.
by A verified traveler
Posted 7 Jun 2024
I loved the property. It was a last minute booking due to the fact that my flight got canceled. I am glad I booked this hotel. It is a little gem. The room was very cozy with great amenities. I loved the coffee machine (pods) and the robes. Izzy at the Front Desk was very professional and helpful. I would love to go back under better circumstances.
by A verified traveler
Posted 6 Jun 2024
Super location, room comfortable and nice staff.
by A verified traveler
Posted 2 Jun 2024
Beautiful and clean! Great service
by A verified traveler
Posted 2 Jun 2024
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by A verified traveler
Posted 2 Jun 2024
Disappointing and misleading!
This hotel advertises valet parking but unfortunately their definition of valet parking is driving 2 blocks down the road to a parking garage. This is clearly false advertisement. When an establishment advertises valet parking, you expect to drive up to the building where an attendant takes your car and parks it for you and conversely bring you your car when you leave. One of the very reasons I chose this hotel is because I had to check out by 4am for an early flight and walking to a parking garage with my luggage at 4am is a safety concern. Needless to say I was less than enthused to learn that I had no choice but to do just that - walk at 4am with my luggage to a parking garage where I was met with an out of order elevator and needed to dragged my luggage up 3 flights of stairs. This is just not acceptable. Be honest and update your website that you do not offer valet parking but rather you have parking available offsite.
One other misleading note - charging a $27 “amenity fee” upon check in because you provide a Keurig in the room as well as beach towels, is truly underhanded. Coffee makers are standard for any hotel, regardless of the caliber. As far as the beach towels are concerned, you are a beach hotel, that should be a common courtesy based on your location.
Although it was a nice hotel in a good location, there are plenty of other equally situated choices in the area that may not be so misleading in advertising their amenities.
