Ratings based on 144 Verified Reviews
3.2 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Mar 2024
The room had a cigarette smell, the sheets had stains. I was there for 6 days (was suppose to be 7 but couldn’t stay) they did our bed and brought us clean towels 1 time. I had to o ask for clean towels every time. The pool was so dirty my daughters didn’t want to swim in it. The Jacuzzi was boarded up so not in service. Elevator not in service. I have pictures of most of the place.
by A verified traveler
Posted 16 Mar 2024
The desk staff was extremely friendly and helpful. Housekeeping is very friendly. The carpet in our room was "crunchy". Unable to walk barefoot to the bathroom. The rooms could stand to be updated. Outlets by the bed were worn out and unable to charge our phones there. Really liked the blackout shades in the room. Breakfast COULD have been great. Constantly out of eggs and sausage. The coffee pot was empty often. Unable to find milk for cereal. I think the same person was cooking and stocking the bar, so it really wasn't her fault. You would think for the price it would be a bit nicer.
by A verified traveler
Posted 6 Mar 2024
by A verified traveler
Great for traveling professionals
Posted 4 Mar 2024 on HotelsEasy to check in. Michelle at front desk is very helpful and super nice, stayed for a long contract at nearby hospital and its a great spot and has good rates.
by A verified traveler
Posted 3 Mar 2024 on Hotels
by A verified traveler
Posted 29 Feb 2024 on Hotels
by A verified traveler
Posted 18 Feb 2024
My expedia reservation could not be found at check in. Desk agent had to call his manager and have her find it. Took about 20 minutes to check in. Get to the room and there was no toilet paper. My husband had to go to the desk for some. Took a shower in the morning to find there where no bath towels, just hand towels and wash cloths. No hair dryer. Very unsatisfied. You expect the basic things at least when you are paying this amount of money to rest your head for the night.
by A verified traveler
Posted 18 Feb 2024 on Hotels
by A verified traveler
Nasty
Posted 3 Feb 2024 on HotelsDirty bathtub, black curly hair and a ring around it. roaches in tub. Want my money back wasn’t even there 5 min
Comment from Hotel Management
3 Feb 2024 by Bindiya, Hotel Management
We apologize for the inconvenience you faced. We immediately issued you a refund so please verify before writing reviews.
by A verified traveler
Posted 22 Jan 2024 on Hotels
