Movenpick Resort & Marine Spa Sousse (Sousse) Hotel Review

Ratings based on 531 Verified Reviews

3.9 out of 5

72% of guests recommend

4.1 Room cleanliness

3.7 Service & staff

4.1 Room comfort

4.0 Hotel condition

Expedia Verified Reviews

4 out of 5

by A verified traveler

Posted 1 Jun 2024

Would recommend. Luxury hotel. Good eateries. Nice rooms. Clean. Lovely setting. Difference between a 4 and 5 rating for me is that housekeeping could be better and some staff were not very friendly nor helpful (mainly front desk). Very good otherwise.

4 out of 5

by A verified traveler

This traveler left a rating score only Posted 29 May 2024

4 out of 5

by A verified traveler

Posted 29 May 2024

Not bad. Location isn’t great. Buffet food 2-3/5.

4 out of 5

by A verified traveler

This traveler left a rating score only Posted 19 May 2024

5 out of 5

by A verified traveler

Posted 22 Feb 2024 on Hotels

Wonderful stay- I only had breakfast but it was really good with a variety of local fare and international foods. Staff is helpful and the Spa is TOP NOTCH!

5 out of 5

by A verified traveler

This traveler left a rating score only Posted 14 Jan 2024

5 out of 5

by A verified traveler

Posted 23 Nov 2023

In the heart of the city, staff were lovely and friendly food was delicious all in all a great stay, highly recommended.

3 out of 5

by A verified traveler

This traveler left a rating score only Posted 27 Oct 2023 on Hotels

1 out of 5

by A verified traveler

Horrendous experience overall

Posted 15 Sep 2023 on Hotels

In no world is this a 5* hotel, far from it! The only 5* thing about it is the view from the terrace. Staff has such bad attitude, ESPECIALLY the security at the parking. Except a few people, namely 2 guys at the beach and 1 gentleman and a girl at the lobby café. The rest were equally rude, hostile and unprofessional to say the least. First Room was dirty, had hairs all over the place. Sink and bathtub were blocked. When informed, the guy changed my room, no apology whatsoever. Second room was cleaner but extremely noisy on certain evenings as it’s next to a nightclub, so loud music until 3am+. When I communicated this to the receptionist, instead of apologizing or offering to change the room, she made the joke that the nightclub is making a good ambience for me. Parking situation is horrible, always full! Not directly accessible from the hotel lifts. You have to walk out and take the stinky sewers smelling stairs. Not to mention the attitude of the guy at the entrance gate. The breakfast service was a joke, I go in all tables are dirty, i ask the waiter to clear up the table for me, he clears the plates and leaves the coffee cups, the paper mat and all the crumbs on the table. He didn’t bring the cutlery until i fetched it myself. I go to get some juice, no glasses. I go to get a crepe, no plates. No name cards on dishes. Other than that, furniture in the rooms was very old. And no food from outside is allowed which is ridiculous. Accor should tackle this asap!