Ratings based on 204 Verified Reviews

4.8 out of 5
92% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 May 2024
Ideal spot for honey moon or celebrating special occasion with significant other. My wife and I came for our 10 year anniversary and scheduled a photo shoot on the premises. The rooms were surreal. I would highly recommend opting for the room with pool. Stunning views and more spacious room. All in all an Amazing experience from start to finish, highly recommend!
5 out of 5
by A verified traveler

Posted 1 Apr 2024
World class views from hotel room!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Mar 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Mar 2024 on Hotels
5 out of 5
by A verified traveler

Posted 29 Jan 2024
Great hotel, staff and beautiful location. Lots of additional activities to do included at the hotel!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jan 2024 on Hotels
5 out of 5
by A verified traveler

Posted 16 Nov 2023
Prestige property that's managed by amazing people at every level.
5 out of 5
by A verified traveler

Posted 26 Aug 2023 on Travelocity
Comment from Hotel Management
27 Aug 2023 by Elizabeth, Hotel Management
Thank you for your review.We look forward to welcoming you once more to our resort.
5 out of 5
by A verified traveler from Hoover

Posted 27 Jun 2023
Comment from Hotel Management
28 Jun 2023 by Elizabeth, Hotel Management
Thank you for your fabulous review. We do hope to welcome you to our resort once more.
5 out of 5
by A verified traveler

Posted 26 May 2023
We didn’t leave the room during our stay. Why would we? With a room with a pool, a view to match anywhere on the planet and 24 hour butler service, we just took it all in! It’s excessively rare when a hotel taps into one’s imagination. Jade Mountain is the closest thing to paradise we ever experienced. A !
Comment from Hotel Management
28 Jun 2023 by Elizabeth, Hotel Management
Thank you for you fabulous review. We do hope to welcome you back at some future date.