Ratings based on 122 Verified Reviews

4.3 out of 5
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

All good

Posted 26 Sep 2023 on Hotels
Hotel is great but bathroom was tiny. Designer should have been fired. Clean but tiny.
2 out of 5
by A verified traveler from London

Posted 10 Jun 2022 on Orbitz
I was given a room with a double bed. As I walked in I noticed the toilets flushing mechanism had come off the wall. I tried to fix it but realized that the unit wasn’t meant for that particular wall mount. I called reception and they sent a guy in. All he did was use double sided sticky tape and tried to stick it the best he could!! I was bemused at the whole thing. I would have expected that they move me to another room!
Comment from Hotel Management
28 Jul 2022 by Therese, Hotel Management
Thank you for your feedback. We are so sorry to hear about the experience you had at our hotel. This should not happen and I agree with you, we should have given you another room. We hope to see you on another occasion so we can give you a better stay next time.
5 out of 5
by A verified traveler

Posted 22 Jun 2021 on Hotels
Comment from Hotel Management
22 Jun 2021 by Judith, Hotel Management
Tusen takk for den gode tilbakemeldingen! Vi setter stor pris på det. :) Takk for besøket og velkommen igjen! :)
4 out of 5
by A verified traveler

Posted 10 Apr 2021 on Hotels
Comment from Hotel Management
27 May 2021 by Judith, Hotel Management
Hei Stian, Takk for din tilbakemelding! :)
4 out of 5
by A verified traveler

Posted 23 Nov 2020 on Hotels
Clean and nice stay
Comment from Hotel Management
24 Nov 2020 by Judith , Hotel Management
Takk for at du bestilte overnatting via oss. Vi setter pris på tilbakemeldingen din!
5 out of 5
by A verified traveler

Posted 15 Mar 2024 on Hotels
Comment from Hotel Management
9 Apr 2024 by Siv Marit Aronsen, Hotellsjef, Hotel Management
HeiVi takker for din gode tilbakemelding,og ønsker deg hjertelig velkommen tilbake til Thon Sortland ved en senere anledning
5 out of 5
by A verified traveler

Posted 7 Mar 2024 on Hotels
Comment from Hotel Management
9 Apr 2024 by Siv Marit Aronsen, Hotellsjef, Hotel Management
HeiVi takker for din gode tilbakemelding og ønsker deg hjertelig velkommen tilbake ved en senere anledning
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Feb 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Dec 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Nov 2023 on Hotels