Ratings based on 102 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jan 2024 on Hotels
A very nice place to stay, plenty of parking available. Only problem was it is difficult to find with little or no signage. Very popular restaurant for such a remote location.
by A verified traveler
Posted 26 Oct 2023
Did not like that they charged to get a fresh towel everyday- that should be included in the room charge. No lights were in the hallway so we needed to use flashlight to get up to our room.
by A verified traveler
Posted 14 Oct 2023
This property, Casale B&B did not meet any standards of being clean. Bathroom had black mold around the shower, floors and walls. The main room floors were filthy and there was a pail of dirty water with a mop inside it outside our door which obviously had not been used in our room. In three days that we stayed there the waste basket was emptied one time. The grounds must have been nice at one time but now unkept.
by A verified traveler
Posted 26 Sep 2023
There is a long lane with a big incline from the property to the road for the bus. It is 50-60 Euro from th strain station to the property.
Comment from Hotel Management
2 Oct 2023 by Il Casale Sorrento, Hotel Management
thank you
by A verified traveler
Great stay
Posted 20 Sep 2023 on HotelsGreat quiet 1 night stay, wish we could have stayed and explored longer. Once we found the town, we have a lot of great food and drink.
Comment from Hotel Management
22 Sep 2023 by Il Casale Sorrento, Hotel Management
Thanks so much, we hope to see you again!
by A verified traveler
Hot Room with a smell
Posted 1 Jul 2023 on HotelsI asked the gentleman at check if the air conditioner work and cooled off room as I’m unable to sleep when warm. He said yes it cools good. Well I can tell you it doesn’t. Room had an odd smell to it and found crumbs or something on floor throughout the room.
Comment from Hotel Management
4 Jul 2023 by Il Casale Sorrento, Hotel Management
Dear Michael, thank you for leaving a review. We are so sorry you couldn't sleep. Unfortunately you put a very low temperature on the conditioner. It went too cold that the ice was formed inside and that's why it didn't work, we had to call the technician to fix it. Thank you
by A verified traveler
Posted 28 Jun 2022
The hostess and the person who made the breakfast were the very best of this location. This place has a very nice view but it’s not kept up. The room had a very old smell if it wasn’t for the very clean and crisp sheets, I would have left as I walked in. The bathroom and shower needs a facelift. The landscape can be incredible but it has no one to attend to it. It was sad to see such a potential go to waste.
by A verified traveler from Jerusalem
Posted 22 Apr 2022
We stayed at the place for 5 nights and explored wonderful places in the region. It was our great luck we found the property. It is situated in a quiet place on the hills above Sorrento some 1,7 km on foot to get to it on foot along a path. The rooms were clean, comfortable and quiet. The beds were very comfortable. The buffet breakfast included juices, ham, sausage, cheeses, eggs bread and pastry with great Italian coffee or tea. Wifi was great. The owners were very helpful. Though the staff was not present 24 hours it was possible to be always in touch via WhatsApp. We found the place very easily using WAZE. We did not find anything we disliked.
Comment from Hotel Management
15 May 2022 by Il Casale Sorrento, Hotel Management
Dear Alexander, we appreciate your review a lot. We are very happy you enjoyed your stay at Il Casale and we hope to see you again
by A verified traveler
Great Hotel, Beautiful View
Posted 7 Oct 2021 on HotelsComment from Hotel Management
8 Oct 2021 by Il Casale, Hotel Management
Dear Mary, we really appreciate your review. We are glad you enjoyed your stay and we hope to see you again!
by A verified traveler
Sorrento
Posted 25 Sep 2019 on HotelsExcellent,very friendly, helpful owners and staff,lovely place to relax,beautiful surroundings and views, would recommend it to everyone
Comment from Hotel Management
27 Sep 2019 by Il Casale, Hotel Management
Dear Margaret, we are so happy of reading your review and more than happy to see that you appreciated everything here at Il Casale, from the staff to the view, the quiet of the place.
We wish to see you again
