Ratings based on 591 Verified Reviews

4.8 out of 5
91% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Mendham

Posted 23 Apr 2024
Great location in Sorento. Clean room but kind of kitschy- lots of local ceramic in the room. Great breakfast; great terase/lemon tree garden. Staff was quite inhospitable - unusual for our experience in Italy. Also, we have asked for a room upgrade as Expedia VIP - they have told us that they don’t have any rooms available although the hotel was almost empty. We have tried two white wines at the bar on the first floor - both very bad quality.
5 out of 5
by A verified traveler

Posted 18 Apr 2024
Super charming property! Easy to walk old town Sorrento, they have valet parking and unexpected surprise we've never had in trips to Italy - a TV lineup in English (usually just CNN or BBC)! Clean, classic Sorrento style and staff all great - would stay again and while it was overcast and a touch chilly during our stay, the rooftop looks like it would be a fantastic way to spend a day as well.
5 out of 5
by A verified traveler from Redmond

Posted 14 Apr 2024
The stuff is phenomenal, location cannot be beat, nice relaxing pool on the roof (perfect temperature!). As many pointed out, the gym is small - I really wish they had at least one other elliptical - but it was well air-conditioned, a real rarity in Europe! Most importantly, the hotel has onsite valet parking that functions well - we didn’t have to wait long for a car at all. Now, try to find that in Sorrento! We stayed for a week - wished we stayed longer.
5 out of 5
by A verified traveler

Posted 23 Dec 2023
this hotel is amazing everyone do her best for the tourists ony word PERFECT
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Dec 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2023
5 out of 5
by A verified traveler

Posted 15 Nov 2023
Love the bathroom
5 out of 5
by A verified traveler

Posted 31 Oct 2023
Highly recommend!!
5 out of 5
by A verified traveler

Posted 22 Oct 2023
The hotel has a great rooftop pool and is a great place to have drinks in the evening looking over the sea. The hotel staff were very friendly and helpful and always asking if you needed anything. We had a private terrace off of our room that was nice to enjoy a quiet evening drink.
5 out of 5
by A verified traveler

Posted 12 Oct 2023
Wonderful hotel. Staff was very warm and inviting; accommodations - room, pool, breakfast - all terrific; however the location was really the best part. Perfectly situated in downtown Sorrento accessible to everything. Absolutely lovely stay.