Ratings based on 183 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Apr 2024
Convenient, close to harbour. Friendly, helpful staff. Nice outdoor/pool area.
Comment from Hotel Management
23 Apr 2024 by Sinta Suryaningrum, Hotel Management
Dear Mr Peter...Greetings from Swiss-Belhotel Sorong… We would like to say thank you for your review to us and thank you for your comment to our service and facilities, We are happy that you shared your experience. Once again thank you for choosing us as your accommodation to stay in Sorong. Warm regards, Sinta Suryaningrum General Manager
by A verified traveler
Nighttime music bothersome
Posted 21 Feb 2024 on HotelsThe room was fine, the hotel nice but both nights there was street music outside our third floor window. The music started at 3am and continued until morning. It might be possible to ask for a room on the other side, I do not know if it was audible or bothersome in that side. The hotel is nice otherwise and I understand that they have no control over this disturbance.
Comment from Hotel Management
21 Feb 2024 by Sinta Suryaningrum General Manager, Hotel Management
Dear Mrs Sheri... Greetings from Swiss-Belhotel Sorong … We would like to say thank you for your review to us and thank you for your comment to our service and facilities. We apologize for the inconvenience during your stay Once again thank you for choosing us as your accommodation to stay in Sorong. Warm regards, Sinta Suryaningrum General Manager.
by A verified traveler
Posted 19 Feb 2024
Comment from Hotel Management
23 Apr 2024 by Sinta Suryaningrum, Hotel Management
Dear Mr Jean Pierre...Greetings from Swiss-Belhotel Sorong… We would like to say thank you for your review to us and thank you for your comment to our service and facilities, We are happy that you shared your experience. Once again thank you for choosing us as your accommodation to stay in Sorong. Warm regards, Sinta Suryaningrum General Manager
by A verified traveler
Posted 5 Jan 2024
The hotel is in dire need of maintenance. The bedsheets were dirty and water was shut off without any warning to the customers. We checked out 3 hours after checking in. I would not stay there.
Comment from Hotel Management
2 Feb 2024 by Sinta Suryaningrum, Hotel Management
Dear Mr Alptekin..Greetings from Swiss-Belhotel Sorong… We would like to say thank you for your review to us, we apologize for the inconvenience during your stay. Thank you for your comment to our service and facilities . Once again thank you for choosing us as your accommodation to stay in Sorong. Warm regards, Sinta Suryaningrum General Manager
by A verified traveler
Rooms need work
Posted 13 Dec 2023 on HotelsMost of the hotel is in pretty good shape. However, my room was disappointing. The air conditioning was noisy and needed replacement. Did not work very well. The walls were desperately in need of paint. And the shower was only lukewarm water.
Comment from Hotel Management
14 Dec 2023 by Sinta Suryaningrum General Manager, Hotel Management
Dear Mr Richard...Greetings from Swiss-Belhotel Sorong… We would like to say thank you for your review to us, we are very happy to be able to serve you while in the city of Sorong. Thank you for your comment to our service and facilities .It Will be our concern to improve .Once again thank you for choosing us as your accommodation to stay in sorong. Warm regards, Sinta Suryaningrum General Manager
by A verified traveler
Posted 24 Nov 2023
Comment from Hotel Management
14 Dec 2023 by Sinta Suryaningrum General Manager, Hotel Management
Dear Mr Carlos...Greetings from Swiss-Belhotel Sorong… We would like to say thank you for your review to us, we are very happy to be able to serve you while in the city of Sorong. Thank you for your comment to our service and facilities .It Will be our concern to improve .Once again thank you for choosing us as your accommodation to stay in sorong. Warm regards, Sinta Suryaningrum General Manager
by A verified traveler
Posted 20 Nov 2023
Clean, good service, good breakfast included, good Wi-Fi but the employees are not fluent on English. Besides, the front desk receptionist sent me for a walk at the local market. Advice: Don't do that. Terrible walkway conditions, very hot and even dangerous. The neighborhood is far from what I expected; no pretty beaches nor historical interesting places to kill time. It is definitely a place to sleep one night and move to your liveaboard or whatever you went there to do.
Comment from Hotel Management
21 Nov 2023 by Sinta Suryaningrum General Manager, Hotel Management
Dear Mr Marcelo...Greetings from Swiss-Belhotel Sorong… We would like to say thank you for your review to us, we are very happy to be able to serve you while in the city of Sorong. Thank you for your comment to our service and fasilities, it will our concern to improve . Once again thank you for choosing us as your accommodation to stay in sorong. Warm regards, Sinta Suryaningrum General Manager
by A verified traveler
Posted 8 Nov 2023 on Hotels
Comment from Hotel Management
10 Nov 2023 by Sinta Suryaningrum General Manager, Hotel Management
Dear Mr Carlos...Greetings from Swiss-Belhotel Sorong… We would like to say thank you for your review to us, we are very happy to be able to serve you while in the city of Sorong. Thank you for your comment to our service and fasilities.Once again thank you for choosing us as your accommodation to stay in sorong. Warm regards, Sinta Suryaningrum General Manager
by A verified traveler from Siofok
Posted 28 Sep 2023
Comment from Hotel Management
28 Oct 2023 by Sinta Suryaningrum General Manager, Hotel Management
Dear Mr Farkas...Greetings from Swiss-Belhotel Sorong… We would like to say thank you for your review to us, we are very happy to be able to serve you while in the city of Sorong. Thank you for your comment to our service and fasilities .Once again thank you for choosing us as your accommodation to stay in sorong. Warm regards, Sinta Suryaningrum General Manager
by A verified traveler
Posted 19 May 2023
View outside windows is bad
Comment from Hotel Management
21 May 2023 by Sinta Suryaningrum General Manager, Hotel Management
Dear Mrs Valerie Warm Greetings from Swiss-Belhotel Sorong… We would like to say thank you for your review to us, we are very happy to be able to serve you while in the city of Sorong. Thank you for your comment to our service and fasilities, Once again thank you for choosing us as your place to stay in sorong. Warm regards, Sinta Suryaningrum General Manager
