Ratings based on 53 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Downers Grove
Posted 22 Apr 2024
Bedroom was super warm, and airco only functioning when you're inside and you use your card key to turn it, and the electricity, on. So you have to boil for over an hour before it becomes to be an acceptable temperature. They only gave us one key which is always a challenge to get in and out the elevator/bedroom we you're two guests. It's located on a busy road, so ask for a bedroom on the back. Breakfast was fine, with all kind of Asian dishes but also the possibility to get eggs the way you like them, some toasts and pastries, and fresh fruits. Shower had no door and was pretty small. So it made it difficult not to soak the complete bathroom floor. It made the trick for one night coming back from a live aboard before to fly back to Jakarta.
Comment from Hotel Management
11 May 2024 by Yuda, Hotel Management
Dear Odile,First of all, we so apologize for inconvenience during stay in our hotel. We really appreciate for your comment and we will use it as material for our evaluation. We give only one key card because we have program saving energy (green campaign). We avoid guests turning on the AC and lights when they are not in the room.Sincerely,Yusdar Mawansa Hotel Manager
by A verified traveler from Greensboro
Posted 5 Apr 2024
Very close ro airport
by A verified traveler
Posted 22 Dec 2023 on Hotels
by A verified traveler
Posted 9 Mar 2023 on Orbitz
I would never return to this property. Period.
First problem .. they were supposed to have transport at the airport. I messaged them stating all arrival details. At the airport we walked down the lines looking for our shuttle. on the second trip we were asked who we were looking for and a fellow spoke up that it was him. $ later and dropped in the boonies at the wrong hotel we realized we were scammed.
Second...When we finally arrived at the hotel we were told our rooms were not yet available. We later got one of our two "non-smoking superior twin double rooms" and waited for the second. After hours we went down and the desk agent had no idea we had booked 2 rooms. When they (now 2) finally recovered our booking they tried to give us a smoking room. When we declined we were forced to purchase a 2 single rooms at additional regular cost. When I questioned this they admitted it was their own error but ... too bad, pay for 3 rooms or take the smoking room. $$ out of my pocket!!!! CB (Chico, Ca)
by A verified traveler
Posted 17 Feb 2023 on Hotels
by A verified traveler
Posted 17 Feb 2023 on Hotels
by A verified traveler
Posted 1 Feb 2023 on Hotels
by A verified traveler
Posted 7 Jan 2023
Close to the airport and liveaboard docks. Room was clean and AC was cool. Restaurant was good but was out of several items. Would stay here again.
by A verified traveler
Would stay again
Posted 28 Sep 2022 on HotelsWe arrived very early and were allowed to check in which was much appreciated. The staff are all very friendly and helpful. The room was comfortable and clean. Taxis are available outside the front door.
by A verified traveler
Posted 2 Mar 2020 on Hotels
