Ratings based on 32 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Christmas
Posted 15 Sep 2023
This property has some very good assets. It also has some issues that need to be resolved. The location on the north end of Lake Como and the short distance to transportation to the rest of the lake is awesome. But we tried to get some information from the owner/manager on our first night and it turned into a fiasco. The manager got angry with me for asking simple questions. The rest of our stay seemed like a disaster because of it. I'm sorry it ended up like that, there was no need for it to go that way. I believe his attitude to me was very uncalled for. He treated my wife just fine, bizarre.
Comment from Hotel Management
16 Sep 2023 by Mattia, Hotel Management
I’m sorry you misunderstood my attitude and above all that you spent all the stay smiling and left smiling me and saying thank you, so kind of curious attitude considering you defined the stay a “disaster”…I’m really very surprised to hear it considering you also had dinner all the evenings!If you read any other review, you can understand how open and glad to help I am! Indeed, I’ve made a tourist guide by myself of 98 pages!!! You had a copy in your room and I showed you, explaining by voice many things too. There are clear information and clear transport timetable, even about the parking. However, you asked me so many times and so many information about (although you saw that I was busy) like where and what time is the sunset and which boat take to see it, that I almost thought you were kidding me…in any case I answered all your questions in a clear way, but I couldn’t spend 1h to explain you all the timetable that, in my opinion, was very easy and clear to understand…I asked you if you spent a good day and you said yes at the end of the day, I wasn’t absolutely angry with you and you were not with me, so I’m almost schocked to read this review by you and I beg your pardon if you misunderstood my attitude! Hope to see you in the future and solve the misunderstanding between gentlemen and shaking our hands…Kindest regards, thank youMattia
by A verified traveler from NSW, Australia
Posted 28 May 2019
This was a lovely family owned property and we found them very friendly and helpful. It was a great location with lakefront views. I recommend eating at the onsite restaurant as the food is home made and delicious.
Negatives: No tea/coffee making in room, terrible towels and basic breakfast with no fruit provided
by A verified traveler
Posted 21 May 2019
A warm welcome on arrival, we were given a choice of rooms, all of which were acceptable. Parking is right outside the main entrance and the property sits 50 metres from the lake shore . We had use of the hotels bikes and you can have an easy cycle ride either way on designated cycle paths. The views from the restaurant are stunning and the area has some nice properties. There is a local bar across the road and a pizzeria close by among other outlets. We chose to eat in at night and mothers home cooking was excellent. Breakfast was also very well enjoyed.
by A verified traveler
Posted 9 Oct 2018
Recommended
for Everyoneby A verified traveler from Sorico, Italy
Saluti!
Posted 4 Jul 2017We arrived at this very warm welcoming, family run hotel and were instantly impressed with the decor and friendly staff. Mattia the main man, was incredible - a great laugh, very enjoyable company, and put us in a great mood every time he greeted us in his own special way - 'Saluti!'
His Mother was equally amazing as she suggested some interesting historical locations and cooks probably the best pasta I've ever tasted. All the food is amazing in fact - homemade local cuisine you just can't beat.
There is the option to ride on the hotel bicycles for a free 2 hours then it is a small charge after that but as we managed to cycle all the way to Dongo, we had them for much longer - which Mattia kindly allowed us to have for free :)
We then explored many other areas out of recommendations from the staff and they were all very helpful. All easily accessible too.
Overall it was an amazing, awesome stay. Definitely worthy of a full 5 stars. We left happy, and feeling as though we were part of this incredible family.
Highly recommend!
by A verified traveler
Posted 14 Aug 2023
Good view and clean .recomended 😊
by A verified traveler
Posted 1 Jun 2023
Besonders schönes, familiär geführtes Hotel, freundlicher Besitzer, tolles Essen (Hier kocht die Nonna täglich frisch!!!) , gute Lage, gerne wieder!
by A verified traveler
Excelente
Posted 18 May 2023 on HotelsExcelente experiencia.
Hotel muy limpio, bonito y bien equipado. La atención y amabilidad por parte de todo el personal y especialmente de Mattia y su familia ha sido inmejorable, preocupados en todo momento de que estuviéramos cómodos y no nos faltase de nada.
La ubicación muy buena como base para explorar todas las zonas interesantes del lago Como.
Precio económico para todo lo que ofrecen.
Muy recomendable y volveremos sin duda.
by A verified traveler
Hotel familial au top !!
Posted 12 May 2023 on HotelsUn séjour plus que parfait !! L hôtel est tres bien situé avec une belle vue sur le lac Aucun problème de stationnement Très propre chambre et literie confortables et la cuisine familiale est très bonne Nous n avions même pas envie de manger a l extérieur le soir Une famille d une extrême gentillesse pleine d humour et toujours au petits soins Nous y reviendrons avec plaisir et nous ne pouvons que recommander cet hôtel
by A verified traveler
Posted 6 Nov 2022 on Ebookers
Das es ein Familien Unternehmen ist
