Ratings based on 411 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Apr 2024
Okay, the rooms are relatively nice in this hotel, we arrived on a snow day, so the view outside is nice as well. Only problem of the room is the noise from the engine room next to us, which is quite noisy and the noises continued during our stay.
But I have a more important question I would like to ask: WHERE ARE THE HOTEL STAFF AND BREAKFAST? I noticed that we were probably the only guests in the hotel last night, so I received this notice in Swedish (I speak English) stating that the restaurant would not be open, but the next morning we went to the restaurant at 8:00 and the door was locked? Even though we were the only guests, there was no breakfast? I clearly remembered that when I booked the room, the hotel provided breakfast, even until 10 o'clock on Saturdays. So where is the breakfast? Where are the front desk staff? Is a guest no longer a guest? Do you only provide service when the hotel is full? If so, please don’t accept reservations when you don’t want to provide any services, good luck. (Oh btw don’t try to call them, they never picked up the phone call)
by A verified traveler
Posted 22 Dec 2023 on Hotels
by A verified traveler
Posted 4 Nov 2023 on Hotels
by A verified traveler
Would NOT recommend
Posted 13 Oct 2023 on HotelsAwkward, uncomfortable parking. No one to help at check in. Key left in envelope and info only in Swedish (not English) as I made my reservation in. Small room, not comfortable at all. Very disappointed.
by A verified traveler
Posted 9 Sep 2023 on Hotels
by A verified traveler
Posted 7 Sep 2023
The property was elegant but in need of some refreshing. It was very odd to have no contact with staff because I arrived at 5pm. I had to search for a very long time to find where I was supposed to go to pick up my key - there was no signage in the front of the hotel which I thought was the entrance - I just wandered around & finally found where my key was. That was not a good experience, but all other aspects of my stay was terrific.
by A verified traveler
Posted 3 Sep 2023 on Hotels
by A verified traveler
Posted 2 Sep 2023 on Hotels
by A verified traveler
Posted 1 Sep 2023 on Hotels
by A verified traveler
Posted 30 Aug 2023 on Hotels
