Ratings based on 762 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Staff is very accommodating
by A verified traveler from Hermosa Beach
Posted 30 May 2024
The MacArthur is a stunning little gem of a hotel in Sonoma. We loved the beautiful gardens and the smell of jasmine. The restaurant and bar have great cocktails and farm fresh food. Even though the hotel was sold out it felt calm and peaceful.
Comment from Hotel Management
30 May 2024 by MP, Hotel Management
Dear Lisa, We are delighted to read that we provided you with a calm respite in the center of Sonoma Valley and we appreciate the thoughtful review. Your accolades will be shared with our Layla team, and we hope the enchanting visit soon inspires you to join us again. Until then. All the best, Justin WilsonGeneral Manager
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
31 May 2024 by MP, Hotel Management
Dear Corinna, Greetings from your many friends at MacArthur Place and thank you for taking the time to pass along your top marks. We trust your visit left a few treasured memories to carry home with you and we do hope the enjoyed experience soon has you enjoying time with us again. Best regards, Justin WilsonGeneral Manager
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
29 May 2024 by MP, Hotel Management
Dear Roeland, Greetings from Sonoma Valley and thank you for sharing your review. Your high scores, indicative of an experience well enjoyed, were a pleasure to find and we hope the memories created soon inspire your return. Kind regards, Justin WilsonGeneral Manager
by A verified traveler
Posted 27 May 2024
A bit of a walk to anywhere other than hotel to dine but they have bikes for use. Hotel is very nice - great pool grounds well taken care of rooms very well appointed
Comment from Hotel Management
30 May 2024 by MP, Hotel Management
Dear Craig, Greetings from Sonoma Valley and thank you for sharing your review. It was a joy to serve as your host and we are pleased to find that your overall experience was well enjoyed. With spring well upon us, this is an ideal time of year to plan for a visit as our gardens and those throughout the greater valley are fully in bloom. We appreciate the added feedback offered and we trust the bike-rides were well enjoyed in reaching the historic Sonoma Plaza and the many restaurants that await, though we hope our own Layla restaurant was also included on your itinerary. We thank you once more and we look forward to you visiting again, hopefully one day soon. Kind regards, Justin WilsonGeneral Manager
by A verified traveler
Posted 27 May 2024
The resort was beautiful and the staff was so friendly and accommodating! Loved the restaurant, pool, our room and the grounds
Comment from Hotel Management
28 May 2024 by MP, Hotel Management
Dear Stephanie, We welcome you to the extended MacArthur Place family and we thank you for allowing us to serve as your private Sonoma abode. Your kind words regarding the experience leave us smiling from ear to ear and the thoughtful feedback regarding our team has truly captured our attention. Summer has only begun and with that in mind, we hope you soon have the chance to enjoy more time by the pool in the months ahead. Until next time. Kind regards, Justin WilsonGeneral Manager
by A verified traveler
Posted 26 May 2024
There was a lot of bugs in the room
Comment from Hotel Management
28 May 2024 by MP, Hotel Management
Dear Dezmond, We thank you for entrusting us to host your Sonoma Valley retreat and for sharing your thoughts. In finding your review, we have quickly removed your room from our active inventory to have a third-party specialist inspect. While the results came back negative, we had the room fully treated in an abundance of care and we again apologize for any outside visitors impeding upon your room. We once again so enjoyed serving as your host and we look forward to ensuring your next visit is flawless in every way. Until then. All the best, Justin WilsonGeneral Manager
by A verified traveler
Posted 10 May 2024
Overall a great hotel
Comment from Hotel Management
10 May 2024 by MP, Hotel Management
Thank you, Heather. It was a pleasure to serve as your host and your endorsement is received with our great appreciation. We trust our setting allowed you the opportunity to relax and recharge and with an endless number of summer events being hosted in the Sonoma Valley, we hope you soon have the chance to join us again. Kind regards, Justin WilsonGeneral Manager
by A verified traveler
Posted 30 Apr 2024
Wonderful place with every amenity you could want
Comment from Hotel Management
1 May 2024 by MP, Hotel Management
Greetings Joel,We thank you for joining us and for sharing your review. As you likely found, no matter the room category, MacArthur Place provides the perfect retreat for those visiting the Sonoma Valley.We hope your exceptional experience soon inspires another and we hope to welcome you back one day soon.All the best, Justin WilsonGeneral Manager
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
3 May 2024 by MP, Hotel Management
Dear Anthony, We appreciate you for sharing your perfect scores and we hope that your experience leaves you with treasured memories for many years to come. It was a pleasure to serve as your host and we trust you are looking forward to future days beside our pool. Until next time. Warm regards, Justin WilsonGeneral Manager
