Ratings based on 982 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Rooms smelled, door latch broken and found a roach in the toilet. Never again
Comment from Hotel Management
13 May 2024 by Jenn C., Hotel Management
I am so sorry to hear about your stay. We have shared your feedback with our team. We are addressing your concerns with our team to ensure issues such as these are prevented for the future.
by A verified traveler
Posted 10 May 2024
easy check in its a nice lowkey spot
Comment from Hotel Management
13 May 2024 by Jenn C., Hotel Management
Thank you! We hope to see you again on your future travels!
by A verified traveler from Lake Worth Beach
Posted 29 Apr 2024
The condition of the room was not that great, but I did my best with cleaning and sanitizing. I have booked many stays at this hotel, and I felt that housekeeping could have done a better job with cleaning the tub and kitchen areas. I found a dried up used coffee filter in the coffeemaker. The kitchen cabinets were filthy, the tub appeared dirty, and the bed linens were stained.
Comment from Hotel Management
13 May 2024 by Jenn C., Hotel Management
Thank you for taking the time to leave a review about your stay! We have passed on your concerns and issues with our team so we can ensure that issues such as these are prevented in the future!
by A verified traveler
Posted 26 Apr 2024
Even though property is non smoking. the 2 suites they offered to us one after the other has a very bad smell of smoking. if you plan to visit with kids not recommending at all. manager/staff in duty is so corporative and cancel our reservation without any penalty.
Comment from Hotel Management
13 May 2024 by Jenn C., Hotel Management
I am very sorry to hear about your experience. We have addressed these concerns and issues with our team to prevent further issues from occurring again in the future!
by A verified traveler
Posted 10 Apr 2024
Comment from Hotel Management
15 Apr 2024 by Jenn C., Hotel Management
Thank you for taking the time to rate your stay. We are sorry you did not have a good experience with us. We have shared your feedback with our team in hopes to create a better experience in the future.
by A verified traveler
Posted 2 Apr 2024
Comment from Hotel Management
8 Apr 2024 by Jenn C., Hotel Management
Thank you for taking the time to review your stay! We sure hope we get to see you again on your future travels!
by A verified traveler
Posted 28 Mar 2024
There were brown stains on the walls in the bathroom and skids in the toilet. Had to request soaps for the bathrooms and there wasnt even any in the kitchen either.
Comment from Hotel Management
8 Apr 2024 by Jenn C., Hotel Management
We are so very sorry to learn about your stay with us. We have shared your feedback with our team to prevent these issues from happening again the the future.
by A verified traveler
Posted 18 Mar 2024
The chemical smell in the room was so bad, I had to crack the door hoping to circulate the air. People were loud and walking around all night. I would not stay here again.
Comment from Hotel Management
20 Mar 2024 by Jenn C., Hotel Management
I am very sorry to learn about your stay with us. We have addressed your review with our management team to prevent further issues such as these from occurring again in the future!
by A verified traveler
Posted 4 Jan 2024 on Hotels
Comment from Hotel Management
29 Jan 2024 by Jenn C., Hotel Management
Thank you !! We hope to see you on your future travels!
by A verified traveler
Posted 2 Jan 2024 on Hotels
Comment from Hotel Management
29 Jan 2024 by Jenn C., Hotel Management
Thank you for your great review! We hope to see you again soon!
