Ratings based on 845 Verified Reviews
3.0 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Fine for sleeping, but phone was broken and sink would not drain for hours.
Comment from Hotel Management
15 Jun 2024 by Riverview Team, Hotel Management
Thank you for your feedback on your recent stay. We appreciate you acknowledging that the room was comfortable for sleeping. However, we sincerely apologize for the inconvenience caused by the broken phone and the clogged sink. These issues should not have happened, and we take full responsibility for them.
by A verified traveler
Posted 10 Jun 2024
Decent hotel, especially for the price! It was clean, comfortable, and staff was friendly. Overall I liked it!
Comment from Hotel Management
11 Jun 2024 by Riverview Team, Hotel Management
Thank you for your feedback and stay.
by A verified traveler
Posted 9 Jun 2024
Great property
Comment from Hotel Management
9 Jun 2024 by Riverview Team, Hotel Management
Thank you for your stay and feedback.
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Riverview Team, Hotel Management
Thank you for your stay and feedback.
by A verified traveler
Posted 2 Jun 2024
no usb ports in room, couldn't lower TV, faucet in bathroom wasn't working properly, no light near bed
Comment from Hotel Management
2 Jun 2024 by Riverview Team, Hotel Management
Thank you for taking the time to share your recent experience at our hotel. We sincerely apologize for the inconveniences you encountered during your stay. We take guest comfort and convenience seriously, and we apologize that these shortcomings impacted your stay.
by A verified traveler
Posted 30 May 2024
Worth the price and facilities
Comment from Hotel Management
31 May 2024 by Riverview Team, Hotel Management
Thank you for taking the time to share your positive feedback! We're thrilled to hear that you found our hotel to be worth the price and that you enjoyed the facilities we offer.It's our goal to provide a balance of affordability and amenities that meet the needs of our guests. Your feedback confirms we're on the right track.
by A verified traveler
Posted 28 May 2024
Best place ever!😀
Comment from Hotel Management
29 May 2024 by Riverview Team, Hotel Management
Thank you for your feedback and stay.
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
30 May 2024 by Riverview Team, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 27 May 2024
It has bad old smell. Bed sheets smells. Charge $30 for extra person but doesn’t provide extra bed.
Comment from Hotel Management
27 May 2024 by Riverview Team, Hotel Management
We sincerely apologize for the unpleasant experience you had at our hotel. The bad smells, unclean sheets, and lack of an extra bed despite the charge are unacceptable and fall far short of the standards we strive to provide.We will be immediately investigating these issues, including room hygiene, laundry procedures, and communication regarding extra guest fees.We understand your frustration and wouldn't expect you to return under these circumstances
by A verified traveler
Posted 27 May 2024
The room has a weird smell and does not feel clean. There is visible stain on the hallway carpet throughout. The breakfast is pathetic - mediocre fruit and burnt flavor coffee & no choices for creamer other than just a powdered creamer. I only booked because a friend of mine booked there already and it’s just convenient to meet up with them at the same hotel. Big mistake!! I will not come back again.
Comment from Hotel Management
27 May 2024 by Riverview Team, Hotel Management
We're truly sorry your stay is not as expected. The room odor, uncleanliness, stained carpets, and limited breakfast options are unacceptable. We'll investigate these issues immediately. We understand why you wouldn't return, and we appreciate your feedback to help us improve.
