Ratings based on 185 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2023 on Hotels
Comment from Hotel Management
17 Dec 2023 by Walter, Hotel Management
Dear Andrew thank you very much for your stay and your supper feed back. It's always a big motivation to give our best for our guest. Hope to see you soon. Best regards
by A verified traveler
Posted 12 Sep 2023
Hotel Ambassador in Solothurn has a small town charm and great location on a quiet street only 3 min. walking distance from the railway station. It is also conveniently near the river and bridges that lead you into the historic old town.
Comment from Hotel Management
12 Sep 2023 by Daniela, Hotel Management
Thank you for your feedback and we are pleased that you enjoyed your stay at our hotel!
by A verified traveler
Posted 9 May 2023 on Hotels
Comment from Hotel Management
18 May 2023 by Walter , Hotel Management
Leider gibt es Gäste die keinerlei Anstand haben und uns das Leben schwer machen und dann noch so eine schlechte Bewertung abgeben. Traurig
by A verified traveler
Posted 18 Apr 2023 on Ebookers
Comment from Hotel Management
18 May 2023 by Walter, Hotel Management
Werter Javier Herzlichen Dank für Ihren Besuch und Ihre Bewertung. Wir freuen uns Sie bald wieder begrüssen zu können. Sonnige Grüsse Ihr Hotel Ambassador
by A verified traveler
Great value
Posted 30 Jan 2023 on HotelsThe hotel was very clean. The staff was extremely nice & welcoming. The check-in kiosk outside the entrance was hard to navigate, but luckily the employere was nice & opened the door for us. There is a separate key for the room & the hotel entrance. All keys are on display for all rooms & you have to insert one key to get the other (you only get 1 key at a time.. either room or hotel door). They should update to a card system like most other hotels. Other than that, I highly recommend this hotel & Solothurn has a lot to offer.
Comment from Hotel Management
31 Jan 2023 by Daniela, Hotel Management
Dear CharlieThank you for your feedback and we are happy that you had a nice stay at our hotel and in Solothurn. We would be pleased to welcome you againt!
by A verified traveler
No too bad
Posted 12 Sep 2022 on HotelsNo Parking place, no good service, rooms look a bit good, the hotel is ok for quick stay
Comment from Hotel Management
12 Sep 2022 by Walter, Hotel Management
For parking we always find a solution, there is a huge public parking house just a cuple of minutes away when ours are all taken. There are also public ones around the hotel free of charge in the night hours. Best regards
by A verified traveler
Very friendly but super noisy
Posted 18 Jul 2022 on HotelsI couldn't sleep well: 1) the curtains were not dark/thick enough, so at 5.50 the first sun light came into the room waking me up; 2) and to make it worse, every time someone used the bathroom or the shower or the sink (not sure which one it was) in another room you heard the water going down the pipelines quite loudly, so quite a bad night.
The owner was super nice and friendly.
Comment from Hotel Management
23 Jul 2022 by Walter, Hotel Management
Dear Helene I am very sorry to hear that. We don't have otherwise such remarks. Next time we give you a room with a roller shutter. Best greetings from Solothurn your Hotel Ambassdor
by A verified traveler
Posted 9 Jul 2022 on Hotels
Comment from Hotel Management
23 Jul 2022 by Walter, Hotel Management
Dear Kenneth Thank you very much for your supper feed back! We love to hear that you liked your stay with us so well. It's a big motivation for us to give always our best.
Sonny greetings Your Hotel Ambassador
by A verified traveler from Memphis
Posted 8 May 2022
Nice niche hotel. No A/C.
Did not care for the login machine on the outside to get your key; I would rather meet directly with the person at the front desk. For after hours help, this would be fine but not just to replace the person at the front desk.
Comment from Hotel Management
20 May 2022 by Walter, Hotel Management
Dear Timothy thank you for your stay and your feed back.
As a historic building we can't make A/C it's not alowed to safe energie. Of cours we have reception staff, but after the opening ours of the reception we have a very easy to use self check In maschine. And our phone is always occuped in case of problems. Hope to see you next time. Best regards
by A verified traveler
Posted 31 Mar 2022 on Hotels
Comment from Hotel Management
1 Apr 2022 by Daniela, Hotel Management
Lieber David
Vielen Dank für Ihr Feedback. Es tut uns sehr leid, dass Sie mit Ihrem Aufenthalt nicht so zufrieden waren. Bitte lassen Sie uns doch wissen, was nicht in Ordnung war, damit wir entsprechende Verbesserungen vornehmen können.
Freundliche Grüsse aus dem Hotel Ambassador
