Ratings based on 892 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Good place to Rest my head however not informed about the pool being out … when I book a stat at a hotel I expect the pool to be up and not to be spending 140 just to sleep , other then that was fine just feel played and won’t be back
Comment from Hotel Management
6 Jun 2024 by General Manager, Hotel Management
Hi Brandon,I appreciate your feedback, and I apologize for any disappointment with the pool. A notice about this maintenance is online. If you're in the area again, I hope you'll come back to see us.Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon
by A verified traveler from Grayslake
Posted 3 Jun 2024
by A verified traveler
Posted 30 May 2024
Very nice hotel!!
Comment from Hotel Management
1 Jun 2024 by General Manager, Hotel Management
Hi Sandra,Thank you for your kind review of Hampton Inn Cleveland Solon. I'm thrilled you found our hotel amazing. We strive to create a comfortable and welcoming environment for all our guests. I look forward to welcoming you back again soon.Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon
by A verified traveler
Posted 24 May 2024
Helpful and polite staff.
Comment from Hotel Management
24 May 2024 by General Manager, Hotel Management
Hi Alexander,It was such a pleasure having you as our guest recently. I'm delighted to know our hospitable team reflected our ongoing commitment to providing excellent guest service, and I'll be sure to share your praise with them. Thank you for your review, and we hope you return soon! Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon
by A verified traveler
Posted 23 May 2024
Thank you for the flower. For Mother day
Comment from Hotel Management
25 May 2024 by General Manager, Hotel Management
Dear Itzel,Thank you for taking a moment to let me know about your experience staying with us. I am pleased you enjoyed the Mother's Day flower. It was an honor to have you stay with us to celebrate such a special day, and I want to invite you back again anytime for another wonderful experience. Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon
by A verified traveler
Posted 14 May 2024
Very clean rooms, service was excellent, staff friendly, breakfast was more than expected, they have a nice mini market that helped with a micro and refrig in room, overall very good value for the price.
Comment from Hotel Management
15 May 2024 by General Manager, Hotel Management
Hi Marjorie,From our clean accommodations to our wonderful value, I'm so happy to know that you enjoyed everything about your time with us. Thank you so much for the perfect rating, and I hope you'll join us again soon. Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon
by A verified traveler
Posted 14 May 2024
by A verified traveler
Posted 13 May 2024
It is a clean, well-run hotel and I found the staff friendly and helpful. Would definitely stay again.
Comment from Hotel Management
15 May 2024 by General Manager, Hotel Management
Hi Chris,It was such a pleasure to welcome you to Hampton Inn Cleveland Solon! Our team will be thrilled to know that they played a pivotal role in your experience with us, and I appreciate your kind words about our immaculate hotel. Thank you for your perfect rating, and I hope you return soon!Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon
by A verified traveler
Posted 12 May 2024
Very nice, clean hotel with pleasant staff.
Comment from Hotel Management
15 May 2024 by General Manager, Hotel Management
Hi Renee,From our clean accommodations to our friendly team members, we're so happy to know that you enjoyed everything about your time with us. Thank you so much for the perfect rating, and we hope to see you again soon. Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon
by A verified traveler
Posted 10 May 2024
Highly recommend-everything about our stay was excellent. Place is clean and comfortable, Staff and service was excellent
Comment from Hotel Management
13 May 2024 by General Manager, Hotel Management
Hi Veronica,My friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their exceptional service. It's also great to know that our attention to cleanliness impressed you. Thank you for the kind review and recommendation. Please come see us again soon at Hampton Inn Cleveland Solon!Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon
