Ratings based on 73 Verified Reviews

4.6 out of 5
76% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Sep 2023
It was our first time at the Grand Hotel. We stayed at the hotel on our way to catch the ferry from Caen to the UK. The location is very peaceful next to the Solesmes Abbey. The staff were very friendly and helpful and the restaurant was of a high quality. Our superior room had a balcony and air con and was spacious. Our little border terrier, Lola, was made very welcome and we found a lovely walk next to the river behind the Abbey. We will definitely come back.
Comment from Hotel Management
2 Oct 2023 by Géraldine, Hotel Management
Sir,The whole team is delighted to thank you for your rating and the very pleasant comment that accompanies it.Hope to see you again.
4 out of 5
by A verified traveler

Posted 29 Sep 2023 on Hotels
Beautiful hotel extremely pleased with reception and restaurant.
Comment from Hotel Management
2 Oct 2023 by Géraldine, Hotel Management
Dear madam,Thank you for your kind review.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jun 2022
5 out of 5
by A verified traveler

Posted 25 Jun 2022 on Hotels
Comment from Hotel Management
28 Jun 2022 by La réception, Hotel Management
Monsieur, Nous vous remercions pour votre avis et votre très bonne note. Au plaisir de vous recevoir à nouveau.
2 out of 5
by A verified traveler

Posted 11 Jul 2019
Hotel was clean and comfortable and the food in the restaurant was exceptional. However the hotel was just too hot. The air conditioning in the restaurant was barly functioning and there was no A.C. in the room - other than an electric fan. Using the booking 'filter' I requested a hotel with A.C in the room.
Comment from Hotel Management
31 Aug 2019 by Marie, Hotel Management
Dear Sir, We thank you for your comment but we would just like to explain you our possition. You booked via a website a confort room and there is no airconditionning in those rooms. Our restaurant has not airconditionning too, but to please our guests the only solution we had, was to put fans. We are sorry out the hot weather you had during your stay, but it is exeptionnal in our region. Best regards. Marie
4 out of 5
by A verified traveler

Posted 13 Oct 2018 on Hotels
Awesome location if you want to stay near the Abbaye de Solesmes
5 out of 5
Recommended
for Everyone
by A verified traveler from Dover, England

Excellent hotel, First Excellent hotel

Posted 4 Jul 2018
Pros: I just enjoy staying at this hotel and have done since 1977.
Cons: Stair carpet needs renewing
Location: A nice village to walk around plus the abbey. Le Mans is in easy reach. Good museum at Le Mans Race track.
An excellent hotel first rate staff and service. This is a hotel I have always enjoyed staying at. Excellent evening meal with attentive staff. Good breakfastwhich makes for good start to the day.
Comment from Hotel Management
12 Aug 2018 by marie Jaquet, Hotel Management
Thank you for taking time to answer the reviews and for your nice comments. We are trying to find the best way to do our stairs. We look forward seeing you back in Solesmes
5 out of 5
by A verified traveler

Beautiful hotel, picturesque location

Posted 26 Jun 2018 on Hotels
A beautiful hotel in a very picturesque town. We arrived quite late and they managed to squeeze us in to the restaurant for an excellent meal (for example there were 19 cheeses to choose from on the cheeseboard). Only issue was that it was a hot night and there is no air con, which would have been nice but not essential as we were able to leave the balcony window open. A lot of attention to detail otherwise.
Comment from Hotel Management
4 Jul 2018 by marie, Hotel Management
Thank you for your nice comment. About the air contionning, we start having with few rooms already (10 of them have it already) and we will continu next year. Best regards
5 out of 5
by A verified traveler

Posted 30 Apr 2018 on Hotels
Very nice hotel, located just in front of the Solesme abbaye
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Sep 2016 on Hotels