Ratings based on 155 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Mar 2024
The hotel feels old and very tired. In our room the sink was blocked and one of the reading lights didn’t work and was hanging from its fixing! But the most disappointing thing was the food (and drinks) at breakfast. It was awful.
The staff were helpful and friendly though.
Amazingly the room rates were similar to the Piolets and Nourdy hotels!!
by A verified traveler
Posted 26 Feb 2024 on Hotels
Comment from Hotel Management
28 Feb 2024 by Hotel Himalaia Soldeu, Hotel Management
ApreciadoMuchas gracias por su puntuacion! Nos alegramos mucho de saber que su estancia fue agradable. Esperamos volver a verles pronto de nuevo. Cordialmente,Toni VillaltaDirector
by A verified traveler
Ski holiday
Posted 17 Feb 2024 on HotelsGood hotel with very friendly staff
Comment from Hotel Management
21 Feb 2024 by Hotel Himalaia Soldeu, Hotel Management
Dear PatriciaThank you for taking the time to tell us about your experience at Himalaia Soldeu. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Toni Villaltadirector
by A verified traveler from LONDON
Posted 16 Feb 2024
The hotel is well situated, the staff are friendly, and the rooms were clean. The food was OK, and the common areas seemed fine although as it was half term all these areas were taken over by kids and families running around - so avoid half term time if you're bothered by this.
The hotel is dated in appearance, and our room was very dark to the point where we had to use iPhone torches to see inside wardrobe to find/remove things.
Our room didn't have any overhead lights except near the entrance door, and as it (like all of Soldeu) was painted in various shades of dark brown it really was a problem.
For this reason alone, we won't sta\yt at this hotel again.
Our friends were staying opposite in the very similar Hotel Piolets which we visited (it has a nice terrace bar outside, the common areas are a bit more modern, dining room has multiple buffet areas, unlike the Himalai single feeding station :) The room at our friend's hotel was also much brighter, with overhead lights.
So I'm giving it a good score overall, and I suppose some rooms may actually have overhead lights - but just for this reason alone, we'd not revisit it.
Comment from Hotel Management
21 Feb 2024 by Hotel Himalaia Soldeu, Hotel Management
Dear Jeremy,I would like, first of all, to thank you for choosing our establishment for your recent stay as well as for your kindness in rating us on social networks.I regret that we did not have a completely positive and pleasant experience in our Hotel and that we were not able to fully satisfy or live up to your expectations during your stay.Once again, I reiterate my gratitude for your trust in Himalaia Soldeu, where we hope to welcome you soon to show you our interest in improving and satisfying the stay of our Guests and Clients.With my warmest regards,Toni Villaltadirector
by A verified traveler
Posted 29 Jan 2024
Good hotel but it’s tiered and needing some TLC
Comment from Hotel Management
21 Feb 2024 by Hotel Himalaia Soldeu, Hotel Management
Appreciated mr JamesI want to thank you for sharing your opinion about your stay at the Hotel Himalaia Soldeu. We appreciate your opinion, since our clients' suggestions are of great help to improve the facilities and services we offer.Sincerely,Toni VillaltaDirector
by A verified traveler
Posted 22 Jan 2024 on Hotels
Comment from Hotel Management
21 Feb 2024 by Hotel Himalaia Soldeu, Hotel Management
Estimada AoifeQuisiera agradecerle el haber dedicado su tiempo a darnos su opinión sobre su estancia en el Himalaia SoldeuAtentamente,Toni VillaltaDirector
by A verified traveler
Posted 15 Jan 2024
Convenientemente localizado cerca de las montañas de esquiar. Hay 3 ski rentals sumamente cerca y el Hotel te da descuentos en algunas tiendas. Personal sumamente amable. Desayunos muy buenos. Variedad de restaurantes cerca.
Comment from Hotel Management
21 Feb 2024 by Hotel Himalaia Soldeu, Hotel Management
Estimado LuisAnte todo agradecer su opinión ya que a través de la misma tenemos la mejor vía para conocer las vivencias de nuestros huéspedes durante su estancia con nosotros.Estamos encantados de que su estancia con nosotros le haya resultado excelente, valorando muy positivamente la amable y profesional atención por parte de nuestro personal, siempre dispuesto a que nuestros huéspedes se queden con un recuerdo inolvidable.Nos alegra que nuestra propuesta gastronómica le haya parecido adecuada.Le esperamos en su próxima visita a Soldeu. Reciba un saludo muy cordial,Toni Villaltadirector
by A verified traveler
Lovely ski weekend
Posted 15 Mar 2023 on HotelsHotel was great. Staff were helpful and friendly. Slight hiccup with our first room, but the staff swiftly sorted it and moved us. Breakfast had lots of choice - even for a vegan and vegetarian. Magician was a brilliant bit of entertainment one night!
by A verified traveler
Posted 26 Feb 2023 on Hotels
by A verified traveler
Posted 23 Jan 2023
The staff were all very friendly excellent The locker room was awkward to get out of ...up a ramp .apart from that the hotel and food was excellent
Comment from Hotel Management
27 Jan 2023 by Hotel Himalaia, Hotel Management
Dear SusanMany thanks for placing your enthusiastic review of our property. I was delighted to hear you had much enjoyed our hotel and we managed to meet your expectations in so many aspects. Such feedback is most motivating for us. It would be our pleasure if we could welcome you back to Himalaia Soldeu Hotel in the not too distant future. Best regards, Toni VillaltaManager
