Ratings based on 279 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Apr 2024
Great place to stay in Sofia with nice people.
by A verified traveler
Posted 28 Feb 2024 on Hotels
Great stay at the Novotel, room was quiet, comfortable and clean. Shuttle driver was great! Highly recommend it.
Comment from Hotel Management
20 Mar 2024 by David Yordanov, Hotel Management
Dear Mr Philippe,We very much appreciate your comments regarding your stay at Novotel Sofia! We are looking forward to welcoming you again with us!Kind regards,David YordanovFront Office Manager
by A verified traveler
one night stay
Posted 12 Feb 2024 on HotelsHelpful staff - changed the room for me when I asked. Very good room, I was able to do soem work. Convenient location and easy parking
Comment from Hotel Management
28 Feb 2024 by David Yordanov, Hotel Management
Dear Pavle, Thank you for your positive review for your stay with us!We are looking forward to welcoming you again! Kind regards
by A verified traveler
Posted 11 Jan 2024
Comment from Hotel Management
7 Feb 2024 by David Yordanov, Hotel Management
Dear Luke,Thank you for the positive review!Welcome again with us!Kind regards,David YordanovFront Office Manager
by A verified traveler
Posted 31 Dec 2023
Comment from Hotel Management
7 Feb 2024 by David Yordanov, Hotel Management
Dear OLUWAGBEMIGA,Thank you for the positive review!Welcome again with us!Kind regards,David YordanovFront Office Manager
by A verified traveler
Outstanding Performance
Posted 7 Oct 2023 on HotelsEverything went well, smooth as silk. Staff was very friendly and accommodating, and I was able to check in early.
Comment from Hotel Management
19 Oct 2023 by David Yordanov, Hotel Management
Dear James,Thank you for the positive review!Welcome again with us!Kind regards,David YordanovFront Office Manager
by A verified traveler
Posted 5 Oct 2023 on Hotels
Comment from Hotel Management
19 Oct 2023 by David Yordanov, Hotel Management
Dear Mario,Thank you for the positive review!Welcome again with us!Kind regards,David YordanovFront Office Manager
by A verified traveler from Dorchester
Posted 25 Aug 2023 on Orbitz
The breakfast was delicious. The lounge area is comfortable and staff is so friendly. The rooms were comfortable and I loved the water fillers at the elevator.
Comment from Hotel Management
14 Sep 2023 by David Yordanov, Hotel Management
Dear Nicole,Thank you for your comments regarding Novotel Sofia! We are looking forward to welcoming you again with us!Kind regards,David YordanovFront Office Manager
by A verified traveler
Posted 16 Jul 2023
Everything was great, the room and the view incredible, the staff were very friendly too.
Comment from Hotel Management
24 Jul 2023 by David Yordanov, Hotel Management
Dear Ina,We very much appreciate your comments regarding your stay at Novotel Sofia. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one!
by A verified traveler
Posted 3 Jul 2023 on Ebookers
Fantastic place, great view from our room, kids friendly, just next to The Mall with plenty of opportunities to shop around, entertain and dine. Will certainly stay there again and already booked our return night at Novotel.
Comment from Hotel Management
5 Jul 2023 by David Yordanov, Hotel Management
Dear Petya,We very much appreciate your comments regarding your stay at Novotel Sofia! It is always a pleasure to receive positive feedback and I will share your comments with our entire team. I hope your next visit will be as pleasant as the previous one.
