Ratings based on 14 Verified Reviews

4.1 out of 5
100% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Jun 2022
The staff at the Hotel was excellent, especially Christian who was always ready to assist in an extermely courteous and professional manner, in whatever situation. He is a solution finder!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Sep 2019 on Ebookers
2 out of 5
by A verified traveler

We will not return

Posted 2 Oct 2018 on Hotels
We arrived after 6pm as this hotel was 15km from the center of Sofia, were told that food came from a takeaway minimum price including delivery for 2 was 20lv when we came to pay it was 40lv. The shower was dirty and there was a door missing.
5 out of 5
by A verified traveler

Very nice stay!

Posted 29 Sep 2018 on Hotels
Clean , beautiful and confortable room. Good wifi , safe parking inside , very friendly staff.
1 out of 5
by A verified traveler

Very awful

Posted 29 Sep 2018 on Hotels
My worst hotel experience in my life. The hotel address was totally incorrect from the hotels.com site. The hotel stuffs was a tongue-tied guy, who was not understandable even from half meter distance. The room environment is a disgusting, cheap plastic. The hotel is at a dirty, bad street. Very awful!
5 out of 5
by A verified traveler

Pleasant and spotless

Posted 16 Sep 2018 on Hotels
The hotel was spotless and comfortable, the rooms were cleaned daily with clean towels. The indoor spa was lovely and warm, the outdoor pool was very disappointing, it was filthy and full of debris, given September is just out of season, the weather was still warm and an outdoor pool would have been welcomed, that was one of the reasons we booked that hotel. There were English channels on the TV and wifi, however, wifi wasn't great in the rooms. The staff did not speak English, they were friendly enough. Continental breakfast could have been better, dry bread, tomatoes, jam, meat and some morning boiled eggs wasn't sufficient seeing the hotel was a bus ride or 15 minutes walk to a nearest shop. The location of the hotel requires transport. The price was very competitive, we would not return to this hotel, as we do not plan on visiting Bankya again. However, it was a pleasant stay and ideal for an overnight stay if travelling.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Aug 2022 on Hotels
5 out of 5
by A verified traveler

Posted 23 Nov 2019 on Hotels
Karşılama mükemmel. Odalar tertemiz. Aile için tavsiye edilebilir bir yerdir.
5 out of 5
by A verified traveler

Magnifique trouvaille

Posted 22 Nov 2019 on Hotels
cet hôtel est une excellent trouvaille. A l'écart de Sofia (prendre le le bus 42 depuis luyin qui vous dépose à 150m). L'hôtel est très propre, les chambres sont magnifique, tout est parfait à l'intérieur. Le personnel est serviable et fait tout pour que votre séjour se passe au mieux. Je n'ai pas essayé le sauna, jaccuzi et hammam, seulement la piscine intérieure qui était très chaude. Restaurant turc à 30 m de l'hôtel ou plusieurs restaurants au centre de Bankya à environ 1,7 km.
5 out of 5
by A verified traveler

Posted 12 Nov 2019 on Ebookers
Very nice small hotel with perfect staff! Will come back for sure!
Comment from Hotel Management
27 Nov 2019 by Svetla Boncheva, Hotel Management
Merci d'être notre invité! Vous êtes toujours les bienvenus!