Ratings based on 426 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Hotel was clean but could have done with a kick of paint. Beds were new and comfyz excellent location for exploring Sofia centre
by A verified traveler
Posted 31 May 2024
The staff was extremely friendly and helpful; the hotel is quiet and clean and the breakfast is great. It's close to downtown and public transportation.
by A verified traveler
Posted 21 May 2024
It was great.
by A verified traveler
Posted 9 May 2024
Nice and quiet small hotel with very pleasant staff.
by A verified traveler
Posted 29 Apr 2024
No one was there when i got there at 1 pm. Which was an hour before check in. Someone finally showed up and said check in wasnt till 2. Then at 2 they went upstairs and came back around 220. Not very friendly but not entirly rude either.
by A verified traveler
Posted 29 Apr 2024
Too for from sight seen.
by A verified traveler
Posted 9 Apr 2024
Never again, very poor customer service. The room are very dirty with very bad smells of cigarettes the carpets are burn from cigarettes ashes. I do not recommend this hotel to anyone. The photos on Expedia hotel descriptions is very old and did mach the current condition of the room everything is outdated and very dirty!
by A verified traveler
Posted 19 Mar 2024
nice, responsive staff, they helped me to orientate myself on how to better spend my time ahead. I appreciate it
by A verified traveler
Posted 16 Mar 2024 on Hotels
Lovely hotel conveniently located near the bus and train station
Very friendly staff
by A verified traveler
Posted 10 Mar 2024
