Ratings based on 437 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 May 2024
5 out of 5
by A verified traveler

Posted 18 May 2024
I am in Sofia to start a tour of the Balkans. The tour agency uses this hotel and olí chose it for the first night I was in town to be at the same hotel. The hotel and area around it is quiet. Walkable to the city center. Breakfast is good in the mornings.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 May 2024
3 out of 5
by A verified traveler

Posted 15 May 2024
Old ripped off towels, tired carpets and furniture, hot water comes and go.
4 out of 5
by A verified traveler

Posted 15 Apr 2024
Like that they offered bagged breakfast for my early departure.
2 out of 5
by A verified traveler from Adana

Posted 13 Apr 2024
Completely disappointing. Front desk unaware of our reservation even we paid before. We wait long time for check-in because of that. Room climate cause continuous water dropping on the floor. I do not recommend the hotel
4 out of 5
by A verified traveler

Posted 11 Apr 2024
Very friendly staff
4 out of 5
by A verified traveler from Morecambe

Posted 15 Mar 2024
Overall I had a lovely stay. The property was clean and staff were friendly, and a to-go breakfast was prepared for my friend and I for our early early flight. The only reason I gave this place a 4 star and not five was there was just one pillow for each bed, which is something I’ve never seen. I needed more neck support. And the bedding cover was a bit short. I’m 5”10, so anyone over that toes would be poking out. I would stay there again, but different room.
3 out of 5
by A verified traveler

Posted 14 Mar 2024
Starr nice but not a the best area
5 out of 5
by A verified traveler

Posted 20 Dec 2023
Only issue I found was the WiFi. At the room I stayed signal was very low and disconnecting from time to time