Ratings based on 385 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
Very nice property. Great for families too!
by A verified traveler
Posted 25 Mar 2024
Nice location, great staff.
Didn’t like that only one elevator was working (I understand there is construction work going on, but keep 2 out of 3 elevators working, please). The Executive Lounge was rather poor, compared to other hotels, in terms of food and drinks.
Comment from Hotel Management
13 Apr 2024 by Vasilena Stoyanova Guest Relations Executive, Hotel Management
Dear Oana, Thank you for taking time to share your experience.We completely understand your disappointment regarding the elevators and the lack of enough food and drinks in the Executive Lounge. My team and I take your feedback very seriously and promise to make it better for your next visit. We hope to see you soon in our hotel.Best regards,Vasilena StoyanovaGuest Relations Executive
by A verified traveler
Posted 3 Mar 2024 on Hotels
by A verified traveler
Great staff and service
Posted 28 Feb 2024 on Hotelsby A verified traveler
Posted 29 Jan 2024
by A verified traveler
Posted 11 Oct 2023 on Hotels
by A verified traveler
Posted 10 Oct 2023
I love, love the Hilton Sofia! It is my third time here and I would not stay at any other hotel. It is an updated hotel with amazing, amazing staff. Each room is very quiet and is very convenient to the main area of the city.
by A verified traveler
Posted 2 Oct 2023 on Hotels
by A verified traveler
Posted 10 Aug 2023
by A verified traveler
Posted 6 Jul 2023
