Ratings based on 286 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
The front desk girl on the 16th went out of her way to help us ( I do not know her name! She had long orange her! Very efficient!
Comment from Hotel Management
16 May 2024 by Reception Staff, Hotel Management
Thank you ! We appreciate !The name of our colleague is Ava!
by A verified traveler
Posted 11 Apr 2024
Hotel was spotlessly clean and service throughout the hotel was excellent. The hotel was modern, new carpets and modern furnishings. Our room was excellent and the lift takes you up to each floor.
The breakfast was superb, very large range of continental plus cooked food such as an English breakfast, the coffee out of the two machines was exceptional.
The staff were always so helpful and very nice to chat to, also very knowledgeable.
The hotel is 15 mins walk from metro Serdika and easy to find. The pavement before the hotel is uneven and at night it was quite dark so be aware but was very safe in the neighbourhood.
Our favourite eaterie was Spaghetti Kitchen bar in Svetla, the food is to die for and cheap, two main meals plus dessert £25, also they catered very well for gluten free. Near the hotel is a local Billa supermarket which has a very comprehensive range of food and drink etc.
Overall thankyou to the hotel for a fabulous stay.
Comment from Hotel Management
11 Apr 2024 by Hotel team, Hotel Management
Thank you!
by A verified traveler
Posted 25 Mar 2024
by A verified traveler
Posted 10 Mar 2024 on Hotels
by A verified traveler
Posted 2 Dec 2023 on Hotels
by A verified traveler
Posted 18 Nov 2023
Room was good and clean
by A verified traveler
Posted 12 Nov 2023 on Hotels
by A verified traveler
Posted 8 Nov 2023 on Hotels
Great hotel in a great location
by A verified traveler
Posted 18 Sep 2023 on Hotels
by A verified traveler
Excellent choice
Posted 6 Aug 2023 on HotelsWe had such a great staying in this hotel! The room was very comfortable, cozy, clean and quiet. The breakfast was amazing, big variety of foods. The stuff at the reception and the restaurant very polite and professional. The hotel located in the center of Sofia, walkable distance to every tourist attraction in the center. Will recommend the hotel!
