Ratings based on 10 Verified Reviews
4.6 Room cleanliness
4.1 Service & staff
4.6 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Aug 2023
The property was built well but not maintained up to standard. On the website, it said ALL rooms had air conditioning but our room didn't have one and it was VERY hot. We didn't have a balcony either. Our room had 3 beds with very little distance between them and was very hot in the afternoons. The bath tub had dark mold. The pool had very cold water which didn't feel like mineral. It was largely unusable. The area around the hotel was not very walkable. There were no stores or other amenities around the hotel. There were large park areas which were not maintained and unusable. All things considered this was not 4star value and a lot of things promissed to us turned out not to be true.
by A verified traveler
Great hotel great staff
Posted 21 Dec 2021 on HotelsThe staff could not do enough for us and were helpful and knowledgeable. On the area . The spar and wellness section is fab .
Comment from Hotel Management
20 Jan 2022 by Zdravka Batkova - Manager, Hotel Management
Thank you, you were our guests. It will be a pleasure for us to welcome you again at the Bank Palace Hotel. We wish you health and a successful year.
by A verified traveler
Silence rest
Posted 9 Sep 2019 on HotelsI rested in a hotel for three days. The weather is wonderful. The food is delicious, but the breakfasts are monotonous. The service is very good, the room is comfortable and clean. The hotel has no entertainment. But if you seek silence, then only there. I had a very good rest
by A verified traveler
Towel swans and the restaurant sergeant
Posted 23 Aug 2019 on HotelsA peculiar hotel that benefits from the proximity to a posh nursing home for the elderly and some decent tennis courts. Nice pool. Atrocious breakfast and restaurant (luckily there is a great one near by) and the highlight of the stay were the very 70-ties towel swans left on the bed. Would I come back? Probably!? Would I run back? Nah...
by A verified traveler
Friendly stay
Posted 8 Aug 2019 on HotelsPool area should stay open longer the small city was nice locals are very friendly.
Comment from Hotel Management
15 Aug 2019 by Ava Batkova, Hotel Management
Dear Jonathan,
Thank you for being our guest! We shall be very glad to meet you again soon! :)
by A verified traveler
Posted 23 Jul 2023 on Hotels
by A verified traveler
Posted 6 Jun 2022
by A verified traveler
Posted 15 Aug 2021 on Hotels
Todo fue a pedir de boca, desde el principio todas las comodidades y facilidades para simplemente descansar y disfrutar.
Comment from Hotel Management
15 Aug 2021 by Zdravka Batkova, Hotel Management
Thank you! It will be a great pleasure for us to have the possibility to met you again at Bankya Palace! Have a wonderful day!
by A verified traveler
좋은 호텔
Posted 18 Jul 2020 on Hotels4살 아이와 함께 숙박을 했는데 호텔 지배인이 예약한 방이 비좁을수 있으니 다는 방으로 박수와 주겠다며 더 큰 방으로 해주어
기분이 up되었다
by A verified traveler
온천욕
Posted 12 Dec 2019 on Hotels반키야 팔라스호텔 처음 숙박하게 되었지만
룸에 욕조에 미네랄물에 몸을 담구면 쌓였던 피로가 싹 가신듯하고 피부가 좋아진듯하여 기분이 UP 되었음
주위에 산책할곳도 많고.....
Comment from Hotel Management
14 Dec 2019 by Ava Batkova, Hotel Management
Dear Jumsun,
Thank you for the excellent review!
We are doing all the best for our guests so they can feel happy and comfortable in Bankya Palace.
Looking forward to seeing you again in our hotel!
