Ratings based on 83 Verified Reviews

3.7 out of 5
100% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

horrible

Posted 18 Oct 2023 on Hotels
we found a full condom in the room, please return all money immidetley
Comment from Hotel Management
25 Oct 2023 by chef, Hotel Management
Hi Sara, We deeply apologize for the unpleasant incident you experienced during your stay at our hotel. Your well-being is our top priority, and we take this matter seriously. We have already taken actions to thoroughly investigate the incident and implement measures to prevent its recurrence in the future.It appears that you had booked a room in our shared studio, where the kitchen, bathroom, and living room may be shared with other guests. We understand that this did not meet your expectations, especially concerning cleanliness. For future stays, you may consider booking a private apartment where you have full control over cleaning and cleanliness according to your preferences.We value your feedback and take it very seriously. We will make necessary improvements to our service and maintenance to ensure a better experience for all our guests. Thank you for sharing your experience with us, and we hope you will give us a chance to regain your trust. If you have any further questions or comments, please feel free to contact us directly. Our goal is to ensure that every guest has a pleasant and hassle-free stay with us.Regards,Valentina Hotel Manager
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Aug 2023 on Hotels
1 out of 5
by A verified traveler

Posted 20 Jun 2023 on Hotels
Comment from Hotel Management
27 Sep 2023 by Chef, Hotel Management
Hej Erika, Tusen tack för din feedback! Hoppas ni fick en trevlig vistelse och att vi ses snart igen! Ha en fin dag. Hälsningar, Valentina Chefens Hotell
1 out of 5
by A verified traveler

Posted 27 Jul 2022 on Hotels
Comment from Hotel Management
1 Nov 2022 by Chef , Hotel Management
Hej Bo, Tusen tack för din feedback!Hoppas ni fick en trevlig vistelse och att vi ses snart igen! Ha en fin dag. Hälsningar, Valentina Chefens Hotell
5 out of 5
by A verified traveler

Posted 25 Jul 2022 on Hotels
Comment from Hotel Management
1 Aug 2022 by Chef, Hotel Management
Bästa Samantha, Tack för att ni tog er tiden att ge oss en så fin recension! Vi här på Chefens Hotell är så glada över att ni är nöjda med er vistelse här hos oss. Er trivsel är otroligt viktig så förhoppningsvis får vi välkomna er åter inom kort och då ge er en minst lika bra upplevelse! Varma hälsningar, Valentina Hotellchef
4 out of 5
by A verified traveler

Posted 11 Oct 2021 on Hotels
Comment from Hotel Management
9 May 2022 by Chef, Hotel Management
Hej Deepak Stort tack för din recension och feedback efter er senaste vistelse hos oss på Chefens Hotell. Det glädjer oss att höra att ni är nöjda med ert besök. Vi önskar er varmt välkomna tillbaka! Vänliga hälsningar Valentina Hotellchef
4 out of 5
by A verified traveler

Posted 21 Oct 2019 on Hotels
Comment from Hotel Management
16 Oct 2020 by Hotellchef , Hotel Management
Kära Carl! Tack for att du delar din recension om din senaste vistelse! Vi ser framemot och se er igen på ert nästa besök i Södertälje. Ha en fortsatt trevlig vecka! Med vänliga hälsningar Valentina, Chefens Hotell Södertälje
2 out of 5
by A verified traveler

Posted 29 Aug 2019 on Hotels
Comment from Hotel Management
19 Dec 2019 by Valentina, Hotel Management
Hej Andreas, Tack för att du tagit dig tiden och lämna dina synpunkter efter din vistelse. Vi hoppas att vi får chansen att välkomna dig tillbaka till Chefens Hotell. Bästa hälsningar, Valentina
4 out of 5
by A verified traveler

Posted 4 Aug 2019
Hotel manager helped with directions, parking, local recommendations and check-in processes and made sure hi guest is satisfied at every stage. I'd would recommend this hotel for visitors on short stays.
Comment from Hotel Management
16 Oct 2020 by Hotellchef , Hotel Management
Hi, Thanks for the lovely review and for your personal feedback. Lovely to read that the staff has provided you with our personal and friendly service. We are happy to read that you enjoyed your stay. Thanks again and until next time! We would like to welcome you back! Kind regards, Valentina Chefens Hotell Södertälje
5 out of 5
by A verified traveler

Excellent place to stay in Södertälje

Posted 28 Apr 2019 on Hotels
Fine Aparthotel to stay in Södertälje, very helpful staff, very clean and all new with well equipped kitchenettes.
Comment from Hotel Management
2 May 2019 by Valentina , Hotel Management
Hi Thomas, Thank you for taking your time to give us this review from your recent stay with us at our hotel. We appreciate your comments and wish you a warm welcome back! Kind regards Valentina /Chefens Hotell