Ratings based on 309 Verified Reviews

3.7 out of 5
88% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 2 Jul 2023
As close to Peugeot factory was full of temporary workers so quite noisy--also charged for a room which was already paid for so they struggled to do refund
Comment from Hotel Management
4 Jul 2023 by servais Denis, Hotel Management
Dear customer, We would like to thank you for sharing a comment about our property. In order to be able to refund we have some requirements, there are limits offers and limit delays and if you cancelled too late it might be possible that we cant refund you for the full amount of reservation. This is a part of our policy. We are sorry for the inconvenience but this is the legal way we have to follow. Cordialy,
5 out of 5
by A verified traveler

Posted 22 Oct 2020
Comment from Hotel Management
31 Oct 2020 by Servais Denis , Hotel Management
Cher client, Nous vous remercions de partager un commentaire sur notre établissement. Nous sommes attentifs à vos retours, et toujours prêt à nous améliorer ! Nous prenons connaissances de vos retours afin de toujours remarquer des points d'amélioration possibles. Cordialement, Servais Denis, réceptionniste.
5 out of 5
by A verified traveler

Posted 19 Jun 2019
Comment from Hotel Management
26 Jun 2019 by Servais Denis, Hotel Management
Cher client, Nous vous remercions d'avoir pris le temps de nous faire part de votre avis sur notre hôtel. Nous sommes heureux que vous y ayez passé un bon séjour. Si vous rencontrez des difficultés lorsque vous séjournez chez nous, n'hésitez pas à venir nous voir à la réception, nous prendrons les mesures nécessaires à l'amélioration de votre séjour. Cordialement, Servais Denis, réceptionniste.
3 out of 5
by john

no communication with booking details

Posted 27 Aug 2016 on Hotels
i booked hotel with a requirements 1.room without stairs as i am disabled unable to climb stairs what did i get a room on first floor with flight of steps to get to totaly useless asked for disabled room what did i get very small room with 30cm space between bed and wall to bathroom that has a step with no disabled facilities you gave no concideration to my booking if this hotel has not any disabled facilities you should of told me and noteccepted booking without in forming me ect. i will be requiring hotels on my return trip using this site gives me no confidence paid for hotel room and slept in my car because of steps my wife had nice sleep but was very small room and very basic
3 out of 5
by Jamie from Florida

Great for quick night near the motorway

Posted 15 Jul 2014 on Hotels
The rooms are very tiny, but work fine if you just need a place to sleep that is near the motorway.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 May 2014 on Hotels
3 out of 5
by A verified traveler

Fine except for someone else in our room

Posted 18 Jun 2013
Rooms are big enough for the basics, but didn't have towels. Worst was that having prepaid you can arrive until midnight with a compute allocation system for room access but there are no reception staff after 8. We arrived at 8:20 to find someone else in our room- a receptionist was doing a dodgy putting non-system bookings on. Luckily the squatter was reasonable and managed to find a random staff member- the last thing you want after a long day, a long drive, and not speaking the language well enough to negotiate access for a now-dirty room, is that kind of stress. We would be reluctant to use the chain again. Breakfast is offered on checkin and is 5 euros each but aside from fresh baguette and brioches all comes in plastic. Not very nutritious but gets you on your way if need be.
3 out of 5
by A verified traveler from victoria canada

Posted 5 Oct 2011 on Hotels
The staff was very helpful The size was a complete surprise as we had only looked at pictures. It was so small, but clean
3 out of 5
by A verified traveler

Posted 7 Mar 2024 on Hotels
Comment from Hotel Management
22 Mar 2024 by servais Denis, Hotel Management
Chère cliente,Nous vous remercions de laisser un avis sur notre établissement. Cordialement,
3 out of 5
by A verified traveler

Posted 5 Feb 2024 on Hotels
Niveau propreté satisfaisant mais une grosse odeur désagréable à notre arrivé ds la chambre ,obligé de ouvrir la porte 10mn mais à notre 2emes retour pareil
Comment from Hotel Management
23 Feb 2024 by servais Denis, Hotel Management
Cher client,Nous vous remercions de partager un commentaire sur notre établissement.Nous vous présentons nos excuses pour les odeurs que vous avez rencontré. Nous nettoyons et aérons les chambres quotidiennement, mais certaines odeurs sont dures à éliminer. Lorsque vous prenez possession de votre chambre et que vous constatez une odeur désagréable faites en part à notre personnel de réception afin que nous puissions vous reloger.Cordialement,
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