Ratings based on 565 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
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I recently had a terrible experience with this hotel in Georgia. I traveled from New Jersey and was shocked to find that the hotel did not have my reservation, despite booking through Expedia. Expedia was extremely difficult to contact, and after hours of trying, they could only offer me a room at another hotel an hour away from the wedding I was attending.
I ended up staying at a subpar place because all other decent options were sold out. It's baffling how a business can operate this way without having emergency accommodations available. That was just the first night.
For the following five nights, despite assurances from Expedia, my reservation was still not processed. I had to pay out of pocket to stay there. After speaking to multiple representatives at Expedia, no one could help, and my reservation was never pushed through to the Hampton Inn.
Expedia, you seriously need to fix your systems. As someone who frequently books getaways, this was my first truly awful experience. The anxiety of potentially being without a place to stay and the lack of resolution from the company I trusted was incredibly disheartening.
by A verified traveler
Posted 1 Jun 2024
I recently had a terrible experience with this hotel in Georgia. I traveled from New Jersey and was shocked to find that the hotel did not have my reservation, despite booking through Expedia. Expedia was extremely difficult to contact, and after hours of trying, they could only offer me a room at another hotel an hour away from the wedding I was attending.
I ended up staying at a subpar place because all other decent options were sold out. It's baffling how a business can operate this way without having emergency accommodations available. That was just the first night.
For the following five nights, despite assurances from Expedia, my reservation was still not processed. I had to pay out of pocket to stay there. After speaking to multiple representatives at Expedia, no one could help, and my reservation was never pushed through to the Hampton Inn.
Expedia, you seriously need to fix your systems. As someone who frequently books getaways, this was my first truly awful experience. The anxiety of potentially being without a place to stay and the lack of resolution from the company I trusted was incredibly disheartening.
by A verified traveler from Linden
Posted 30 May 2024
Upon checkin we were told that housekeeping would clean the room every other day. We stayed 6 nights at the hotel and housekeeping only came once and they only came because I called. When I called, I was told that we were not on the board for the day. And when they did come, they did not leave any towels. I had to call every other day to request new towels.
by A verified traveler
Posted 29 May 2024
Great room
by A verified traveler
Posted 29 May 2024
Great place to stay. However breakfast was noy good at all. Often cold and over cooked. Also it was not many options for those tjat do not eat pork.
by A verified traveler from Saint Augustine
Posted 25 Apr 2024
My husband enjoyed the big breakfast
by A verified traveler from LELAND
Posted 24 Apr 2024
Friendly staff, clean rooms , plenty of parking and lots of dining options.
by A verified traveler
Posted 13 Apr 2024
Great Staff and cleanness
by A verified traveler
Posted 9 Apr 2024
by A verified traveler
Posted 1 Apr 2024
Very clean and staff was very friendly . Would definitely recommend it to everyone who wants to stay there .
