Ratings based on 493 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Everything was great, but the room and hallway smelled like cigarette smoke. Otherwise, it was great.
by A verified traveler
Posted 10 Jun 2024
I requested a room with a bathtub and they wouldn’t accommodate that request even though it seemed that they had one. Found the bed hard and not comfortable. The rug was old and stained. The room was clean though and had a micro and a frig. Breakfast was delicious. Various flavored pancake mixes and hot oatmeal. Scrambled eggs & sausage patty. Pool was beautiful. Very disappointed I didn’t get a bathtub thus the low rating.
Comment from Hotel Management
13 Jun 2024 by KK, Hotel Management
Thank you for the feedback. We apologize for the inconvenience.
by A verified traveler from washington
Posted 28 May 2024
Nice property with great customer service.
Comment from Hotel Management
28 May 2024 by KK, Hotel Management
Thank you for the feedback. We appreciate your business.
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
13 Jun 2024 by KK, Hotel Management
Thank you for the feedback. We appreciate your business.
by A verified traveler
Posted 20 May 2024
There was a large group of people having a cookout, playing cornhole, and drinking in front of the hotel’s entrance until 1:00 am
Comment from Hotel Management
28 May 2024 by KK, Hotel Management
Thank you for you feedback. We apologize for the inconvenience.
by A verified traveler from monroe
Posted 14 May 2024
Great stay
Comment from Hotel Management
28 May 2024 by KK, Hotel Management
Thank you for your feedback. We appreciate your business.
by A verified traveler
Posted 30 Apr 2024
The girl at the front desk was on a personal phone call the entire time she was checking me in. She was polite enough. It just felt inappropriate, disrespectful. She was on a personal call every time I saw her during my one night stay.
Comment from Hotel Management
6 May 2024 by KK, Hotel Management
We apologize for the inconvenience. This is not acceptable behavior and will be addressed. We appreciate your feedback!
by A verified traveler from KUALAPUU
Posted 10 Apr 2024
Comment from Hotel Management
6 May 2024 by KK, Hotel Management
Thank you for the feedback. We appreciate your business!
by A verified traveler
Posted 17 Mar 2024 on Travelocity
Comment from Hotel Management
6 May 2024 by KK, Hotel Management
Thank you for the feedback. We appreciate your business!
by A verified traveler
Always a great stay!
Posted 13 Mar 2024 on HotelsAlways a great stay! Been staying here for the last 2 years, about every 3 months!
Comment from Hotel Management
6 May 2024 by KK, Hotel Management
Thank you for the feedback. We appreciate your business!
