Ratings based on 233 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
Clean and hotel front desk extremely nice.
Comment from Hotel Management
16 May 2024 by Renee, Hotel Asst. Manager, Hotel Management
Thank you for taking the time to fill out this survey. We appreciate your feedback and hope to see you again.
by A verified traveler
Posted 6 May 2024
Very clean and staff are friendly and knowledgeable!
Comment from Hotel Management
7 May 2024 by Renee, Asst. Hotel Manager, Hotel Management
Thank you for taking the time to fill out this review. We appreciate your feedback. We hope you will come see us again.
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
16 May 2024 by Renee, Hotel Asst. Manager, Hotel Management
I am sorry for your bad experience. We strive to accommodate our guest and have a clean, safe environment for them as well.
by A verified traveler from Ashdown
Posted 10 Apr 2024
Hotel was very clean. Staff was very nice and helpful. Room was excellent and the bed was very comfortable.
Comment from Hotel Management
10 Apr 2024 by Renee, Asst. Hotel Manager, Hotel Management
Thank you for your gracious review. We are glad you enjoyed your stay and hope you will come again!
by A verified traveler
Posted 6 Apr 2024
Nice and clean. More dinning options would be nice
Comment from Hotel Management
9 Apr 2024 by Renee, Hotel Asst. Manager, Hotel Management
Thank you for staying with us. We appreciate your feedback. We hope you will come back again.
by A verified traveler
Posted 5 Apr 2024
My only reason for not giving this property 5 stars is that even though their website states that it is a non smoking property and I specifically called the front desk and was assured it was non smoking in both the hotel and casino, the casino area is smoking. You have to walk through cigarette smoke odor to get to the elevator to your room.
Having said that the room was smoke odor free.
Comment from Hotel Management
9 Apr 2024 by Renee, Hotel Asst. Manager, Hotel Management
Thank you for filling out this review. I am sorry for the confusion on the smoking. Our casino has always been smoking but the hotel rooms are smoke free.
by A verified traveler
Posted 27 Feb 2024
Comment from Hotel Management
28 Feb 2024 by Renee, Hotel Asst. Manager, Hotel Management
Thank you for taking the time to fill out this survey. we appreciate your business and hope to see you again.
by A verified traveler
Posted 22 Feb 2024 on Hotels
Comment from Hotel Management
28 Feb 2024 by Renee, Hotel Asst. Manager, Hotel Management
Thank you for filling out this review. We are glad you enjoyed your stay and hope to see you again.
by A verified traveler
Posted 15 Feb 2024
Comment from Hotel Management
23 Mar 2024 by Renee, Hotel Asst. Manager, Hotel Management
Thank you for your gracious review. We hope you will come see us again soon.
by A verified traveler
Posted 15 Feb 2024 on Hotels
Comment from Hotel Management
16 Feb 2024 by Renee, Hotel Assistant Manager, Hotel Management
Thank you for taking the time to fill out this review. We hope you will come see us again!
