Ratings based on 231 Verified Reviews
4.2 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Great service from arrival, easy check in service. Staff friendly, welcoming. Will highly likely stay here again. Didn't feel hounded by staff, was able to come and go as we pleased. Would highly recommend
by A verified traveler
Posted 27 May 2024
fantastic stay in monsell hotel beautiful couple who run delicious breakfast would go back good walking distance
Comment from Hotel Management
28 May 2024 by monsell, Hotel Management
Dear Guest, thank you for your excellent review, it is so nice to have real genuine nice guests like yourself give reviews. We really enjoyed your company at the Monsell hotel and look forward to welcoming you back any time you wish as it was a pleasure having you stay at the Monsell Hotel and we hope to see you again soon, once again thank you.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
28 May 2024 by monsell, Hotel Management
Dear Guest, thank you for your great review, it is so nice to have real genuine nice guests like yourself give reviews. We really enjoyed your company at the Monsell hotel and look forward to welcoming you back any time you wish as it was a pleasure having you stay at the Monsell Hotel and we hope to see you again soon, once again thank you.
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
22 May 2024 by monsell, Hotel Management
Dear Guest, thank you for your excellent review, it is so nice to have real genuine nice guests like yourself give reviews. We really enjoyed your company at the Monsell hotel and look forward to welcoming you back any time you wish as it was a pleasure having you stay at the Monsell Hotel and we hope to see you again soon, once again thank you.
by A verified traveler
Posted 2 Mar 2024
Property is lovely staff really friendly
Comment from Hotel Management
13 Apr 2024 by monsell, Hotel Management
Dear Guest, thank you for your excellent review, it is so nice to have real genuine nice guests like yourself give reviews. We really enjoyed your company at the Monsell hotel and look forward to welcoming you back any time you wish as it was a pleasure having you stay at the Monsell Hotel and we hope to see you again soon, once again thank you.
by A verified traveler
Posted 7 Jan 2024
I had an amazing time at this hotel and it was in walking distance from town which is a bonus
Comment from Hotel Management
13 Apr 2024 by monsell, Hotel Management
Dear Guest, thank you for your excellent review, it is so nice to have real genuine nice guests like yourself give reviews. We really enjoyed your company at the Monsell hotel and look forward to welcoming you back any time you wish as it was a pleasure having you stay at the Monsell Hotel and we hope to see you again soon, once again thank you.
by A verified traveler
Posted 15 Nov 2023 on Hotels
Great service
Comment from Hotel Management
15 Nov 2023 by monsell, Hotel Management
Dear Guest, thank you for your excellent review, it is so nice to have real genuine nice guests like yourself give reviews. We really enjoyed your company at the Monsell hotel and look forward to welcoming you back any time you wish as it was a pleasure having you stay at the Monsell Hotel and we hope to see you again soon, once again thank you.
by A verified traveler
Posted 30 Oct 2023
Room was dirty, showerhead was filthy, tv hung on the wall by what i think was a nail, didnt want to turn it on as it was moving all over the place.
The standard of repairs done to the room was shockingly bad, that bad that it just looked really bad..
After driving 3hrs to get there and seeing the room, we went out got something to eat, put the bags in the car, and drove 3hrs home, it was that bad.
Comment from Hotel Management
30 Oct 2023 by monsell, Hotel Management
Thanks for your second review, our hotel is not dirty, please note the shower head was clean on inspection after your review, and the bedding was fine. We will check the bracket on TV. The heating works and after you left it was still on full and the room was very warm, however you could have had an extra heater if you had asked. The lights shades don’t have insects on them - they have no base/top. There’s nothing wrong with the net curtains, no holes or stains, you did not complain once during your stay. If you have problems in any hotel in the future please go to reception to report them straight away rather than going home and putting a review on the Internet when things can no longer be sorted out, you would not be welcome back to our hotel.
by A verified traveler
Posted 29 Oct 2023 on Hotels
Easy access, Tidy, clean, and large room. Great location.
Comment from Hotel Management
30 Oct 2023 by monsell, Hotel Management
Dear Guest, thank you for your excellent review, it is so nice to have real genuine nice guests like yourself give reviews. We really enjoyed your company at the Monsell hotel and look forward to welcoming you back any time you wish as it was a pleasure having you stay at the Monsell Hotel and we hope to see you again soon, once again thank you.
by A verified traveler
Posted 17 Oct 2023
Comment from Hotel Management
29 Oct 2023 by monsell, Hotel Management
Dear Guest, thank you for your review, it is so nice to have real genuine nice guests like yourself give reviews. We really enjoyed your company at the Monsell hotel and look forward to welcoming you back any time you wish as it was a pleasure having you stay at the Monsell Hotel and we hope to see you again soon, once again thank you.
