Ratings based on 181 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
Best place to stay in Samoa on Upolu. Staff are wonderful, can’t do enough to make you comfortable. We’ve stayed here before and have stayed at other resort on Upolu. We visited other top resorts for lunch and were so happy to return to Sinalei every day
by A verified traveler
Posted 17 Apr 2024
Half outdated , fantastic food , great location , lack of activities
by A verified traveler
Posted 31 Mar 2024
When we booked to stay at Sinalei we read that we could expect 'outstanding service' and we definitely recieved that from Sio and most of the restaurant staff. Unfortunately we found the reception staff to be rather unhelpful and found if you didn’t specifically ask the right question, you didnt get advice. We stayed during March and the place was pretty empty when we first checked in and we felt a little bit like we were an inconvenience with lots of things we wanted to do either not running ornnot available. We were hoping for some tips on best ways to do things but found this was lacking until we met Sio who really made our stay and holiday.
by A verified traveler
Posted 28 Mar 2024
Gardens were amazing, restaurant location was awesome though the the food was could have been better. Cocktails were good, the Bed was real comfy and check in/out was smooth and easy. Thankfully there was good aircon in the room as it was real hot day and night. Staff were lovely and helpful. Didn't get to snorkel but the beach looked lovely and the pool was beautiful. Room was real nice though could use a little R&M.
by A verified traveler
Posted 21 Feb 2024
This is our second time staying at Sinalei, and we will be back again. This place is heaven! Special thank you to Sam and Tasi who made our stay extra special with their warm, friendly, professional and knowledgeable help every day! The rooms are really comfortable, landscaping and property are stunning, food is delicious, and such wonderful staff at the restaurant. We look forward to seeing you again soon!
by A verified traveler
Posted 26 Dec 2023
by A verified traveler
Posted 21 Dec 2023
by A verified traveler
Posted 6 Dec 2023
No wifi which was advertised apartments very tired only one restaurant with not good food terrible presentations a lot unavailable and usually cold and a long waiting time considering resort not like others we visited was empty
by A verified traveler from Corlette
Posted 9 Nov 2023
Stay here with my 2 teens. Love everything about Sinalei.
by A verified traveler
Posted 22 Oct 2023
