Ratings based on 18 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Mar 2024
Access road in was in bad ahape
Comment from Hotel Management
24 Mar 2024 by BUCKSWOOD , Hotel Management
Hi Stanley. It was great staying with you hope to see you again BUCKSWOOD Hilltops miss your well-being. Our road wasn’t in a bud state due to course of the rain but now we’re fixing it again thank you
by A verified traveler
Posted 22 Jan 2024 on Hotels
Comment from Hotel Management
24 Jan 2024 by BUCKSWOOD , Hotel Management
Dear LorettaWe are very much sorry that you didn’t enjoy your stay with us. We’re having the Lodge re thatched which is understandably unsightly. I did however re room you to one of our lodges and again I’m sorry that you did not enjoy your stay. Please do revisit us when re thatching has been completed and stay again at our Expense so that we can really show you’re a true BUCKSWOOD welcome
by A verified traveler
Posted 16 Nov 2023
It's safe and quiet.
by A verified traveler
poor administration
Posted 31 Jul 2023 on HotelsWhen we arrived we were told that they have no room available. This was on a Saturday afternoon at 16:05. We left Mozambique that morning at 04:00 and was left very frustrated and a little angry.
by A verified traveler
Helpful and friendly service
Posted 26 May 2023 on HotelsTrip had hiccups at the start. Struggled to get a shuttle to hotel then was told my booking was non-existent on arrival because afternoon front desk staff had not communicated to evening personnel. What was frustrating was I had called to confirm as soon as I paid online about 4days in advance. After that was sorted the it was alright- the breakfast was great. My room -on a budget- was ok.
by A verified traveler
Posted 2 May 2023 on Hotels
Comment from Hotel Management
4 May 2023 by Buckswood Hilltops , Hotel Management
Thank you and you are welcome to come again
by A verified traveler
Posted 21 Apr 2022
I didn’t like anything I think this property shouldn’t be operating until they are ready to host guest
by A verified traveler
Posted 18 Jan 2022 on Hotels
Perfect stay on my business trip
by A verified traveler
The view is fantastic!
Posted 17 Dec 2021 on Hotelsby A verified traveler
Excellent place for a stay
Posted 28 Dec 2020 on HotelsMy stay was so amazing. The place is so beautiful and welcoming. Very clean with very beautiful view. Bed was so comfortable with a very clean linen. The food was so nice and fresh. Can't wait to visit again
