Ratings based on 131 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Superb - only criticism was cost of taxi to train station. The price stated on reception was 30 euros but when booking it was 45 euros. The staff are exceptional and facilities fab.
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
24 May 2024 by The management and all the staff, Hotel Management
Dear Ulf,Thank you for your review!We hope to host you in the future again.
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
14 May 2024 by The Management and all the Staff, Hotel Management
Dear Mrs Dean,Thank you for your kind feedback!
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
14 May 2024 by The Management and all the Staff, Hotel Management
Dear Jo,Thank you for your feedback!Goodbye,
by A verified traveler
Posted 17 Apr 2024
Beautiful little spa hotel, close enough to the castle, staff couldn’t do enough for you. Good sized rooms, very comfy beds, stunning views from balcony. Great breakfast. Free bikes. Only slight negative was the aircon in the bedroom. Seemed to have a mind of its own and for the most part didnt work so could be quite uncomfortable at night. I did mention it on day one and I believe it was checked so not sure why it didn’t get better. The staff are so lovely you don’t like to complain and we got by with our own portable fan but would have struggled if the weather has been hotter
Comment from Hotel Management
4 May 2024 by The management and all the staff, Hotel Management
Dear Mrs. Alison,Thank you very much for your kind words, we are really happy that you enjoyed your stay and relaxed during the holiday. I am sorry for the problem you had with the air conditioning, but unfortunately in that period the town of Sirmione does not allow hotels to use it. As we are also an ECO-Hotel, we wanted to respect the rules given for the environment. Thank you again for your review, we will wait to welcome you again!Best Regards
by A verified traveler
Posted 1 Nov 2023
Beautiful property with great service right on Lake Garda. Onsite bar and restaurant with pleasant staff. Our room had a view of the lake and a nice balcony. Nice king size bed andy wide enjoyed the spa.
by A verified traveler
Posted 18 Oct 2023
very nice spa hotel nice beach and pool area
Comment from Hotel Management
18 Oct 2023 by The Management and all Staff, Hotel Management
Dear Mrs. Paola,Thank you very much for writing this beautiful review and for choosing to stay with us!We hope to welcome you again in the future.Thank you and Goodbye!
by A verified traveler
Posted 12 Oct 2023
We have just returned from a week at this property and the experience was nothing short of outstanding. The property is clean, well thought out and the staff simply fantastic. Would recommend and definitely intend to return.
Comment from Hotel Management
17 Oct 2023 by The Management and all Staff, Hotel Management
Dear Mrs Louise,Thank you for this lovely feedback and for choosing to stay with us! It is a pleasure to know that thanks to the kindness of our staff, our privileged location right on the lake and the facilities we offer, we have managed to offer you a unique and unforgettable experience. We hope to welcome you back soon for another relaxing holiday in Sirmione! Thank you and goodbye.
by A verified traveler
Posted 5 Oct 2023 on Orbitz
Comment from Hotel Management
6 Oct 2023 by The Management and all Staff, Hotel Management
Thank you for your kind review! We hope to welcome you again in the future.
by A verified traveler from Sammamish
Posted 30 Sep 2023
Clean facilities, parking in site. Nice spa area and beach area on lake Garda. Room is tight with luggage in the room. Nice sized bathroom. Well appointed eating area for breakfast.
Comment from Hotel Management
2 Oct 2023 by The Management and all Staff, Hotel Management
Dear Mrs Bruce,Thank you for taking the time to write such a beautiful review!We love to hear that you greatly appreciated the service that we offer, as well as our facilities and our special location in the heart of Sirmione.To know that we managed to offer you an unforgettable experience gives us the energy to keep going and keep doing better!We hope to welcome you again in the future and until thenThank you and Goodbye!
