Ratings based on 981 Verified Reviews

4.4 out of 5
100% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 May 2024
Room was clean. My wife loved her pillows
4 out of 5
by A verified traveler

Posted 27 May 2024
Overall was a very nice stay. Very clean and the staff was very friendly and attentive. Facility is a no-frills older hotel with some signs of recent renovations. If you're looking for a decent budget friendly hotel, this is a good option.
5 out of 5
by A verified traveler

Posted 26 May 2024
We throught it was great because of your price. Grear breakfast abd how cleansing fo the place.
5 out of 5
by A verified traveler

Posted 21 May 2024
They have a delicious breakfast and very good service.
Comment from Hotel Management
21 May 2024 by J, Hotel Management
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!
3 out of 5
by A verified traveler

Posted 9 May 2024
Located by a railroad track
Comment from Hotel Management
9 May 2024 by J, Hotel Management
Thanks for choosing the New Victorian Inn & Suites.
4 out of 5
by A verified traveler

Posted 7 May 2024
Breakfast is always the same. Kind of bland
Comment from Hotel Management
9 May 2024 by J, Hotel Management
Thank you for taking the time to leave a review. We appreciate the feedback and look forward to your return!
1 out of 5
by A verified traveler

Posted 6 May 2024
Rooms were insanely tiny, bed was very uncomfortable, worse than a super 8 being honest about that. There was an odd smell that the bed had. After about 15 minutes after we checked in, me and my wife decided we were not going to stay there and they charged us the full price anyway. No money back.
Comment from Hotel Management
9 May 2024 by J, Hotel Management
Guest feedback is extremely important to us so we can learn and train our team for future guests! The square footage of our guest rooms are above average for standard hotel sizes. We are staffed 24 hours a day to help assist any issues or questions and our team can help change or fix issues if they are informed.
5 out of 5
by A verified traveler

Posted 30 Apr 2024
The staff was super nice at this hotel. The train constantly passing in the night made sleeping somewhat difficult, and having a room right next to the elevator is not recommended either. You could hear the people in the room above us along with their walking across the room back and forth. One staff member told me that the union pacific contractors who stay there actually request the “quiet side” of the hotel. Otherwise the bed was comfortable and the room was clean.
Comment from Hotel Management
2 May 2024 by J, Hotel Management
Thanks for the review and for choosing the New Victorian Inn & Suites! We hope to see you again soon.
4 out of 5
by A verified traveler

Posted 2 Apr 2024
Clean, good staff, good location for a quick stop with food, gas, and coffee all near.
Comment from Hotel Management
8 Apr 2024 by J, Hotel Management
Thank you for taking the time to leave a review. We appreciate the feedback and look forward to your return!
4 out of 5
by A verified traveler

Posted 29 Mar 2024
This was our second time staying at this hotel. The staff was very nice. Check-in and out were quick and easy. The bed was comfortable, room clean and continental breakfast was good (typical). If you’re on a budget this is a great and comfortable hotel without breaking the bank.
Comment from Hotel Management
8 Apr 2024 by J, Hotel Management
Thank you for your positive review! The team at New Victorian Inn & Suites strives to meet or exceed our guest's expectations. We look forward to hosting you on a future stay!