Ratings based on 259 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
Great rate! Nice property! Everything was fantastic, including the complimentary breakfast! Very nice and friendly staff!
Comment from Hotel Management
2 Jun 2024 by Front Office Manager, Hotel Management
Hello Terry, we are delighted that you enjoyed your most recent stay with us. We hope to serve you again in the future. Have a great day.
by A verified traveler
Posted 27 May 2024
The overall stay was great. Front desk staff need to work on their customer service. The staff member that checked us wasn’t friendly and acted like it was an inconvenience to help us.
Comment from Hotel Management
2 Jun 2024 by Front Office Manager, Hotel Management
Hello Andrea, I would like to thank you for your feedback on your most recent stay with us. Also, I would like to apologize for the impression that was left upon your arrival. We use all feedback to coach our team. Thank you again and we hope to serve you again in the future.
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
24 May 2024 by Front Office Manager, Hotel Management
Hello Curtis, we thank for your feedback on your most recent stay with us and hope you will let us serve you again in the future. Have a great day.
by A verified traveler
Posted 12 May 2024
Very clean, quiet, and comfortable stay.
Comment from Hotel Management
12 May 2024 by Front Office Manager, Hotel Management
Hello Karolina, we are delighted that you enjoyed your stay with us. We hope to server you again in the future. Have a great day.
by A verified traveler
Posted 28 Apr 2024
Easy access to interstate
Comment from Hotel Management
28 Apr 2024 by Front Office Manager, Hotel Management
Hello Chris, we are so delighted that you enjoyed your stay with us. We hope that you will join us again. Have a great day.
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
12 May 2024 by Front Office Manager, Hotel Management
Hello QUYNH, we are delighted that you enjoyed your stay with us. We hope to server you again in the future. Have a great day.
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
21 Apr 2024 by Front Office Manager, Hotel Management
Hello Zach. We are delighted that you enjoyed your stay with us. We strive to be the best that we can be and are very happy it shows. Thank you for choosing avid and we hope to serve you again in the future. Have a great day.
by A verified traveler
Posted 2 Apr 2024
Nice
Comment from Hotel Management
6 Apr 2024 by Front Office Manager, Hotel Management
Dear Martha,Thank you for taking the time to tell us about your experience at avid SIOUX CITY - DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
by A verified traveler
Posted 30 Mar 2024
Overall was okay but no microwave in the room
Comment from Hotel Management
30 Mar 2024 by Front Office Manager, Hotel Management
Hello Harriette, we appreciate your feedback on your most recent stay with us. Unfortunately, we do not have any microwaves in our rooms but we do have one for use 24 hours a day in our lobby. Hope we get to serve you again in the future. Have a great day.
by A verified traveler
Posted 19 Mar 2024
I thought things were nice overall. Only thing missing was a mini fridge in the room. Other than that, staff was great, room was clean, etc.
Comment from Hotel Management
24 Mar 2024 by Front Office Manager, Hotel Management
Hello Dustin, thank you for your feedback on your stay with us. We do have mini fridges in the rooms they are just a little hidden when you first walk in the room. We do hope you will let us serve you again in the future. Have a great day.
