Ratings based on 875 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Ewa beach
Posted 29 May 2024
Needs improvement on place. Very old looking. Staff was wonderful
by A verified traveler
Posted 22 May 2024
This was our return home stay and it was equally as nice as our outbound trip. The breakfast assortment was very good and very tasty.
Comment from Hotel Management
24 May 2024 by Manager, Hotel Management
Hello Richard,We are pleased to hear that you enjoyed your return stay with us and that you found the breakfast assortment tasty. Your feedback is greatly appreciated, and we look forward to welcoming you back again in the future.
by A verified traveler
Posted 21 May 2024
Facility was kinda run down. The pool area especially. Bathrooms are dated and it had gas station toilets that was clogged as soon as we flushed it without us putting any tp in it. For the price and location it was good as it was 3 min away from my brother in laws house. Probably will not stay at this location again. Because the only reason we stayed was because of the pool, but it was not a good pool. I don’t have super high standards but basic maintenance would go a long way.
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Kealii, Thank you for sharing your feedback with us. We appreciate your comments and regret to hear that your stay did not meet your expectations fully. We value all guest input and will pass this information along to the appropriate departments for review. Our team is dedicated to constantly improving our facilities and services for all our guests' comfort and satisfaction. Your insights help us in this process as we strive for a better experience for all future visitors.
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
19 May 2024 by Manager, Hotel Management
Hello Gary,We are thrilled to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please feel free to contact us directly. We look forward to welcoming you back soon.
by A verified traveler
Posted 14 May 2024
We liked this hotel so much on our outbound trip that we made reservations for the return trip too.
Comment from Hotel Management
17 May 2024 by Manager, Hotel Management
Hello Richard,We are pleased to hear that you enjoyed your stay with us enough to return. Thank you for choosing our hotel, and we look forward to welcoming you back on your next trip.
by A verified traveler
Posted 12 May 2024
It was easy to locate and quiet area.
Would be nice if breakfast was available til 10 AM instead of 9
Comment from Hotel Management
14 May 2024 by Manager, Hotel Management
Hello Patricia,Thank you for sharing your feedback. We're glad you found the location convenient and the surroundings peaceful during your stay. We appreciate your input regarding the breakfast timing and will share this with our team for future considerations.
by A verified traveler
Posted 11 May 2024
I left my iPad in my room. I have a locator on it. When I called they indicated they did not have it. Dishonest staff
Comment from Hotel Management
13 May 2024 by Manager, Hotel Management
Hello Heidi, I apologize for any inconvenience this may have caused. Our team has thoroughly checked and not located your item. Please feel free to reach out to our management for further assistance regarding this matter.
by A verified traveler
Posted 8 May 2024
Very clean and friendly staff
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Labranda,Thank you for recognizing our efforts to maintain a clean environment and provide friendly service. We take pride in ensuring a positive experience for all our guests. Your feedback is greatly appreciated.
by A verified traveler
Posted 21 Apr 2024
Close to events
Comment from Hotel Management
23 Apr 2024 by Manager, Hotel Management
Hello Kim, We appreciate your feedback on our hotel's convenient location near events. We strive to offer a prime location for our guests to enjoy their stay to the fullest. Should you have any further comments or require assistance, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us.
by A verified traveler
Posted 13 Apr 2024
Neat and clean
Comment from Hotel Management
15 Apr 2024 by Manager, Hotel Management
Hello Trudy,We appreciate your positive feedback on the cleanliness of our hotel. Our team works diligently to ensure a comfortable stay for all our guests. Should you have any further feedback or need assistance, please do not hesitate to reach out to our management team.
