Ratings based on 27 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Hong Kong
Posted 16 Jul 2019
Convenient location, closed to eating places. However, the name of the hotel is different from what we booked. Most of the customer wasted lots of time looking for this hotel though they have arrived st the right places. No window in the room means no natural light and poor ventilation.
by A verified traveler
Great hotel, very clean, amazing location!
Posted 25 Apr 2019 on HotelsZen Rooms is a travel agency and they must book out rooms within the Porcelain Hotel as that is where my booking was. The rooms are small but perfect for solo travellers. I'd say unless you are a couple on a budget don't go for the cheapest double bedroom. In my room the bed is built into the space with no room to get in either side you have to climb in from the end of the bed. Not an issue for a solo person, but could disturb your partner if you need to get up in the middle of the night.The bathroom is very modern and new, absolutely fabulous! You get given toiletries also, so that's a nice touch. There's a handy fridge and huge TV. The bathroom is a frosted glass panel to the bedroom, one the bathroom light is turned on it illuminates the whole room. Again, fine for a solo traveller, but could disturb a sleeping partner. The staff are friendly, the reception is immaculate and you can buy discounted tickets for all the top sites. There is a Fair Price supermarket and Chinatown MTR station, both one block away. Situated in the most amazing location, Chinatown. There's a hotel at the other end of the street that does a great happy hour and has live music. Lots of eateries in the vicinity too. Bag storage and late checkout are available.
by A verified traveler
Posted 10 Apr 2019
by A verified traveler
Posted 17 Mar 2019 on Hotels
by A verified traveler
Singapore
Posted 17 Mar 2019 on HotelsIt was so central for everything. We love the walking and the boat trip,and the treat to Raffles long bar
by A verified traveler
Happy with front desk staffs. Helpful and nice.
Posted 15 Mar 2019 on HotelsWe were all satisfied and happy.
by A verified traveler from Brooklyn
Disgusting and small
Posted 31 Dec 2018 on HotelsDisgusting. Tiny room with no place to sit. Bed was covered in hair. Couldn’t wait to leave
by A verified traveler from Christchurch, NZ
Posted 25 Oct 2018
The hotel is conveniently located in China Town. MRT is only 5 minutes walk away, easy to get to other places. The reception kindly upgraded us to Superior Double Room. The room is small and basic. Good for 1 night / stopover stay.
Comment from Hotel Management
20 Dec 2018 by ZEN Rooms, Hotel Management
Dear Jane,
Thank you for the review!
I am pleased to hear that you find our location to your liking! As the top rated budget hotel franchise in Asia, we work hard to provide the best value-for-money stays and a pleasant experience.
We hope to see you again!
Best regards,
Bella
by A verified traveler
Great Value
Posted 18 Oct 2018 on HotelsMy 5-month pregnant wife and I stayed 8 nights here on holiday as we visited friends and toured around Singapore. To clarify, for those who may not have figured it out, this Zen Rooms accommodation is actually in the Porcelain Hotel, a fairly recently refurbished hotel in the heart of Chinatown, and only one block from the Chinatown MRT station, and only a 10-15 min walk to the Riverfront area. The location was perfect for our needs and purposes.
This necessarily isn't a hotel in which you want to hang out at all day, as there is not much of a lobby space for casual relaxation. Luckily, when we checked in, the hotel did upgrade our room for free, so we did have a bit more space than what we were expecting; but this is Asia--count on the rooms being on the smaller side.
All in all, I highly recommend this hotel; a great value.
by A verified traveler
amazing location
Posted 3 Oct 2018 on Hotelsamazing location
