Ratings based on 249 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Jan 2024
by A verified traveler
Posted 19 Jan 2024
by A verified traveler
Posted 2 Dec 2023 on Hotels
Comment from Hotel Management
7 Dec 2023 by Sofitel Singapore City Centre, Hotel Management
Bonjour George, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction surveyWe are delighted to learn of your wonderful stay with us.We hope to be able to welcome you back to the hotel in the near future.A bientot! Sofitel Singapore City Centre
by A verified traveler
Posted 19 Nov 2023
Thank you guys for making our stay a very satisfying one, the hotel felt great this time around, we enjoyed our stay to the fullest. Staff went out of their way to be helpful and the cherry on top was allowing us to check out at 16:00 since we had a flight late in the evening.
Comment from Hotel Management
24 Nov 2023 by Sofitel Singapore City Centre, Hotel Management
Bonjour Julian, Greetings from Sofitel Singapore City Centre!It is with great pleasure to hear that you’ve had a wonderful experience!We are delighted you appreciated our service, feeling genuinely taken care of and have had an enjoyable stay with us! À bientôt Sofitel Singapore City Centre
by A verified traveler
Posted 8 Aug 2023 on Hotels
Comment from Hotel Management
9 Aug 2023 by Sofitel Singapore City Centre, Hotel Management
Bonjour, Greetings from Sofitel Singapore City Centre! We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. We hope to see you again soon for another magnifique journey with us. A bientot! Sofitel Singapore City Centre
by A verified traveler
Posted 4 Jul 2023
Nice hotel in a good place
Comment from Hotel Management
27 Jul 2023 by Sofitel Singapore City Centre, Hotel Management
Bonjour Abdulaziz, Greetings from Sofitel Singapore City Centre! It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre
by A verified traveler
Posted 1 Jul 2023
Nice room, pool, breakfast buffet, and restaurant. Beautiful decorations!
Comment from Hotel Management
27 Jul 2023 by Sofitel Singapore City Centre, Hotel Management
Bonjour Natalia, Greetings from Sofitel Singapore City Centre! It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre
by A verified traveler
Underwhelming stay
Posted 4 Jun 2023 on HotelsCheck in was horrible and took longer than it should. Breakfast was expensive and lacking in quality. Pastries were not up to standard to a 5 star hotel. Room was spacious but lack in amenities. Shower caps and cotton buds had to be requested. Gym was very small and don't have heavier weights. Pool was overcrowded.
Comment from Hotel Management
5 Jun 2023 by Sofitel Singapore City Centre, Hotel Management
Bonjour Anonymous,Greetings from Sofitel Singapore City Centre! We regret to hear that some aspects of your stay did not meet our high standards. Please be assured that these comments have been taken very seriously and will be addressed to the appropriate departments. We very much hope that we will be able to connect with you more and learn about your experience. Do reach out to us and we await your favorable reply.À bientôt
by A verified traveler
Posted 14 Apr 2023
Comment from Hotel Management
16 May 2023 by Sofitel Singapore City Centre, Hotel Management
Bonjour reginald, Greetings from Sofitel Singapore City Centre! Thank you for taking time to share your experience. It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre
by A verified traveler
Posted 8 Apr 2023
Comment from Hotel Management
30 Apr 2023 by Sofitel Singapore City Centre, Hotel Management
Bonjour MUN KEONG, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey.It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre
