Ratings based on 977 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Apr 2024
Clean modern and staff Perfect
by A verified traveler
Posted 17 Apr 2024
Overall excellent
by A verified traveler
Posted 10 Apr 2024
Staff with smile all times service 😀 was made easy. Reception counter need to improve services faster to enter room easier and early. Everywhere crowed in star hotel can see 👀
by A verified traveler
Posted 8 Apr 2024
Good service
by A verified traveler from Fairbanks
Posted 22 Mar 2024
The place is what you expect from a vacation resort. Did not disappoint. Location great, different walk paths for evening strolls, taxi is cheap to get you too tourist stuff or shopping. There’s a cable car network right outside the hotel.
Breakfast buffet has so much food, you’d think you were in Las Vegas buffet inside a casino.
by A verified traveler
Posted 21 Mar 2024
by A verified traveler from Coffs Harbour
Posted 11 Mar 2024
Great location
Property needs upgrade to maintain high star rating
by A verified traveler from Bartlett
Posted 5 Mar 2024
Great sea front property. Large pool w adult only area was great. Chairs, umbrelllas and towels provided. Great pool bar w chair service. Excellent buffet breakfast and room service. Bubble bar was our go to spot for a drink. Always friendly service. Shangri-la is a great brand!
by A verified traveler
Posted 5 Mar 2024
by A verified traveler
Posted 23 Feb 2024
Old run down property. No nice restaurants or bars rooms very old not worth the money and much nicer places in Sentosa to stay