Ratings based on 722 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Apr 2024
Very good location in Sentosa and easy to access all attractions
Comment from Hotel Management
6 Apr 2024 by Vincent Ong - Duty Manager, Hotel Management
Dear CHI HONG,Thank you for leaving a perfect rating. We're delighted to hear about your positive experience!We're glad you found our location in Sentosa very good and easy to access all attractions. Providing convenience to our guests is a top priority, and we're thrilled that you enjoyed it.Thank you for your review, and we look forward to welcoming you back for another pleasant stay in the future.Best regards,Vincent OngDuty ManagerHotel Michael - Resort World Sentosa
by A verified traveler from lockport
Posted 27 Jan 2024
Location is great but thats it, customer service for 5 star hotel nonegsistant, first and only hotel here where we were not greeted, attended or helped upon arrival. Bar area was closed and noone advised. Rooms old and upkeep medioker. Would not condsider a 5 star hotel.
by A verified traveler
Posted 20 Dec 2023
by A verified traveler
It's getting old
Posted 12 Dec 2023 on HotelsThe sofa was cracked. Hotel needs better upkeep.
by A verified traveler
Posted 3 Dec 2023 on Hotels
by A verified traveler
Posted 14 Nov 2023 on Hotels
My family enjoyed the stay there. The staff and service is very good. And the place is clean and comfortable. Highly recommend.
by A verified traveler
Posted 1 Oct 2023
Room had an unusual smell like stale cigarettes.
Staff very friendly and helpful.
by A verified traveler
Posted 7 Jul 2023 on Wotif
Great holiday stay for 5 days
by A verified traveler
Posted 21 May 2023
by A verified traveler from Evanston
Posted 10 May 2023
Great location, right next to University Studio, food streets, and candy shops. The hotel rooms and decorations are a bit dated. Checkin speed was very slow. If location is top consideration, pick Hotel Michael. Otherwise can compare with other hotels.
