Ratings based on 239 Verified Reviews

3.9 out of 5
78% of guests recommend
3.8 Room cleanliness
4.2 Service & staff
3.3 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Good place

Posted 19 Mar 2020 on Hotels
1 night stay in hostel so my review is limited. Fast wifi, clean and nicely located. After hour check-in was tricky without a booking code. Wifi only works inside and not useful for after hour check-in.
3 out of 5
by A verified traveler

It was truly just okay

Posted 29 Feb 2020 on Hotels
The staff was all super friendly and the late self check-in process was easy. The rooms themselves were small with no dedicated space to put your luggage. There were small lockers at the foot of the bunks to put things like laptops, passports, currency, etc but they were not large enough for all your belongings. The bed was comfortable with fresh clean linens. While the privacy screen was nice, it completely blocks out any circulating air from the air conditioner. So you have to decide whether you want privacy or comfort. They also turn off AC from 11am-7pm in the room, so I'd consider bringing a small portable fan. There is AC in the lobby during this time. The real issue is with the bathroom. There is one small bathroom tucked in the back. It is a combo sink, shower, toilet, so everything was always wet. They do not allow shoes or slippers, so you're standing in someones shower water (or maybe even pee...) There is no changing room, so you have to change in the bathroom. This makes it impossible to keep your belongings dry while doing this. There is one shelf over the toilet and no counter space. There is no where to do your makeup or generally "get ready". If all bunks are full the room feels extremely cramped. The wifi was very slow and often did not connect. Roaming on my plan from America was faster than the hostels wifi. I was in room A. Perhaps rooms B and C upstairs are a different experience.
Comment from Hotel Management
1 Mar 2020 by Cherry, Hotel Management
Dear Lisa, Thank you for taking the time to send in a feedback. We sincerely apologise that you are facing these problems. The air-conditioners are off from 12pm to 3pm. If the air-conditioners are off for that long, it must be someone did not close the door of the bathroom. If the door is open the air-conditioner will switch off on its own. Due to the structure of the building and the amount of space we have, we are unable to build them separately but there are more bathrooms upstairs and there are slippers provided too, please approach the staff so that they can serve you better the next time :) We hope the next time you are here, we will meet the expectations.
3 out of 5
by A verified traveler

Posted 20 Feb 2020 on Hotels
Comment from Hotel Management
26 Feb 2020 by Cherry, Hotel Management
Thank you for taking the time to send in a feedback. We will try our best in the future.
4 out of 5
by A verified traveler

Posted 17 Feb 2020
Its a new experience for me. All is well.
Comment from Hotel Management
26 Feb 2020 by Cherry, Hotel Management
Thank you for the kind words. We are glad that you enjoyed your stay here. Take care and stay safe. :)
4 out of 5
by A verified traveler

Posted 23 Jan 2020 on Hotels
Clean, friendly place. Good location
Comment from Hotel Management
26 Feb 2020 by Cherry, Hotel Management
Thank you for the kind words. We are glad that you enjoyed your stay here. Take care and stay safe. :)
5 out of 5
by A verified traveler

Convenient Location & Friendly Staff

Posted 25 Sep 2019 on Hotels
I had a great time staying at quarters! The staff were friendly, the location is very convenient whether walking to the F1 track, Chinatown or marina bay sands shops and amenities. Met some really cool people in the hostel so I recommend you go downstairs during breakfast. Speak up and venture out with people.
Comment from Hotel Management
10 Nov 2019 by Cherry, Hotel Management
Thank you Robert for the kind feedback. We are glad that you enjoyed your stay here. Have a great day ahead
4 out of 5
by A verified traveler

Posted 31 Jul 2019
Close to the heart of Singapore downtown. Food nearbg
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jun 2019 on CheapTickets
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jan 2019
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Dec 2018 on Hotels