Ratings based on 983 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from BURBANK
Posted 1 May 2024
Very nice, clean and near many malls and places to explore. Must stay again :)
by A verified traveler
Posted 30 Apr 2024
Excellent property
by A verified traveler
Posted 27 Apr 2024
Good
by A verified traveler
Posted 27 Apr 2024
Hotel met all expectations although not always easy to connect with an operator when in the hotel.
by A verified traveler
Posted 19 Apr 2024
Very nice hotel.
by A verified traveler
Posted 14 Apr 2024
Good, clean, spacious rooms with large comfy bed, strong shower and great views. Impressive atrium and nice looking bars.
Didn’t take breakfast or eat in so no comment on those.
Alas, a number of issues put me off returning: after paying £250 a night I would have expected better coffee than two sachets of instant granules a day, and I did not appreciate being charged another £250 deposit ‘for incidentals’ or being charged £15 for a luke-warm beer at the pool. The juliet balcony had great views of the city (from 19th floor) but the door is wedged in the corner of the room and would not stay open so it was hard to sit and enjoy the view with fresh air.
by A verified traveler
Posted 8 Apr 2024
by A verified traveler
Posted 5 Apr 2024
Love the pool! I stayed in the Marina Bay view room, and it was amazing to watch the lights every night. Nice and quiet stay. The Buffet was a bit lacking, the coffee machine either didn't work or made bad coffee. Not sure why such an expensive hotel doesn't have a barista or offer kopi for breakfast. It was a much-improved experience after staying at JEN Hotel a few days prior.
Comment from Hotel Management
8 Apr 2024 by PARKROYAL COLLECTION Marina Bay, Hotel Management
Dear Andrew,Thank you for sharing your personal experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are delighted to know that you have enjoyed your stay with us, highlighting our great attributes which have made PARKROYAL COLLECTION Marina Bay an iconic property!Once again, thank you for sharing your review. We genuinely value your feedback and are committed to making improvements based on your comments. We hope to have the pleasure of welcoming you back again.Inspiringly Yours,Phil SmithGeneral Manager
by A verified traveler
Posted 26 Mar 2024
Comment from Hotel Management
29 Mar 2024 by PARKROYAL COLLECTION Marina Bay, Hotel Management
Dear Mervyn,Thank you for your 5 Stars review of your stay at PARKROYAL COLLECTION Marina Bay.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager
by A verified traveler
Posted 24 Mar 2024
Like the view location fresh juices breakfast
Comment from Hotel Management
26 Mar 2024 by PARKROYAL COLLECTION Marina Bay, Hotel Management
Dear Ly Koung,Thank you for sharing upon this most delightful following your recent visit at PARKROYAL COLLECTION Marina Bay.We are delighted to know that you have enjoyed your stay with us, highlighting our great attributes which have made PARKROYAL COLLECTION Marina Bay an iconic property!Thank you again for choosing PARKROYAL COLLECTION Marina Bay. We truly appreciate your feedback and hope to welcome you back for another exceptional experience in the future.Inspiringly Yours,Phil SmithGeneral Manager
